Does Shawbrook Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Shawbrook Bank employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Shawbrook Bank. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Shawbrook Bank?

63% of Shawbrook Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shawbrook Bank 3.9 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Shawbrook Bank?

Analyst (9) , Manager (9) , Underwriter (6) , Business Analyst (5) , Customer Service Representative (5) , Risk Manager (5) , Mortgage Underwriter (4) , Administrative Assistant (3) , Associate Director (3) , Director (3) , Finance Graduate (3) , Financial Accountant (3) , Head of Department (3) , Product Manager (3) , Project Manager (3)

What are the pros of working at Shawbrook Bank according to real employee reviews?

"Great people to work with" ((in 29 reviews)); "Good work/ Life balance" ((in 13 reviews)); "It’s a great culture and place to work" ((in 13 reviews)); "Great people and the benefits are good" ((in 11 reviews)); "Great team and felt supported working here." ((in 9 reviews))

What are the cons of working at Shawbrook Bank according to real employee reviews?

"Management is poor." ((in 12 reviews)); "Service delivery manager was awful (but moved since then)" ((in 6 reviews)); "little career progression" ((in 4 reviews)); "Senior Management do not seem on the ball in terms of what middle managers are doing around day to day people management." ((in 3 reviews)); "no training whatsoever for underwriters" ((in 3 reviews))

Shawbrook Bank Reviews

3.7

63% would recommend to a friend

(234 total reviews)

Marcelino Castrillo

72% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (234 reviews)

Shawbrook Bank has an employee rating of 3.7 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shawbrook Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

234 reviews

4.0

29 Jun 2026

Nice place

Operational resilience manager

Recommend

CEO approval

Business outlook

Pros

Great environment, supportive and company perks

Cons

Big gap between management and their staff

Shawbrook Bank Response

3d

Thank you for taking the time to share your review. We appreciate your feedback.

5.0

17 Jun 2026

Inclusive environment at a growing bank, but losing personal touch

Financial accountant

Recommend

CEO approval

Business outlook

Pros

Inclusive nevironment, Fast paced, growing bank

Cons

Can be repetative, there is automantion but resources with the background of automation are needed, as the compnay grew, I feel the human ouch was lost and its becoming more of a corporate

Shawbrook Bank Response

3d

Thank you for taking the time to share your review. We appreciate your feedback.

4.0

14 Jun 2026

Work from home flexibility, but pay raises are lacking

Manager

Recommend

CEO approval

Business outlook

Pros

Work from home majority of week

Cons

Poor pay raises Constant worry of redundancy

Shawbrook Bank Response

3d

Thank you for taking the time to share your review. We appreciate your feedback.

Viewing 1 - 3 of 234 Reviews

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Jobs at Shawbrook Bank

Quality Assurance Analyst

Customer Service Representative

Glasgow, Scotland

View job

Associate Relationship Director

London, England

View job

Service Desk Engineer

Manchester, England

View job

Shawbrook Bank

Shawbrook Bank Reviews

Company ratings over time

Reviews by job title

Nice place

Inclusive environment at a growing bank, but losing personal touch

Work from home flexibility, but pay raises are lacking

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Jobs at Shawbrook Bank