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      Shift4

      Engaged employer

      Shift4 POS Support reviews

      1.4

      10% would recommend to a friend

      (4 total reviews)
      avatar

      Taylor Lauber

      Not enough data to show CEO approval

      Ratings by category

      4.0

      Diversity and inclusion

      2.0

      Culture and values

      2.0

      Compensation and benefits

      1.0

      Work/Life balance

      1.0

      Senior management

      1.0

      Career opportunities

      Reviews by job title

      4 reviews
      1.0
      5 Mar 2026

      Its a Call Center - Avoid if you have common sense

      Pos support
      Recommend
      CEO approval
      Business outlook

      Pros

      Good people, benefits ok..ish, management think they are thoughtful with employees and they are at some level.

      Cons

      This is a CALL CENTER. They measure you by your Adherence which no one explains how is done. It doesn't count how much hours you put in , how many difficult cases you solve. They will listen to a call you made a month prior and castigate you for not saying " thank you for being with shift4". The Job is soul crushing, mentally draining and the schedule is non-negotiable. If you are a parent avoid at all costs. You are exposed to clients emotional state and internal incompetence and the compensation does not even it out.

      avatar
      Shift4 Response
      1mo
      We appreciate you taking the time to share your feedback about your experience at Shift4. We take employee satisfaction seriously, and we regret that your time with us did not meet your expectations. If there is anything specific you would like to discuss or any further details you would like to share, please feel free to reach out to our HR department.
      4.0
      15 May 2024

      Decent

      Pos support
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice colleagues and modern office

      Cons

      Very very very bad management

      avatar
      Shift4 Response
      1y
      We appreciate you taking the time to share your experience at Shift4. We appreciate the positive aspects you highlighted, such as nice colleagues and modern office. At Shift4, we value all feedback as an opportunity for growth and improvement. We understand that rapid growth can bring challenges, and we are actively working to address these concerns. We encourage you to reach out to HR or your immediate supervisor to further discuss any specific concerns you may have. Your feedback is vital to our ongoing efforts to create a supportive and thriving workplace.
      5.0
      18 Mar 2024

      Salary

      Pos support
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture and amazing people

      Cons

      You might need to be flexible with shceduling

      avatar
      Shift4 Response
      1y
      Thank you for taking the time to share your experience with Shift4. Your feedback is invaluable to us as we strive to create a supportive and fulfilling work environment for all our employees. Thank you for being a valuable member of our team, and we look forward to supporting your growth and success in the future.
      Viewing 1 - 3 of 4 Reviews
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      Glassdoor has 435 Shift4 reviews submitted anonymously by Shift4 employees. Read employee reviews and ratings on Glassdoor to decide if Shift4 is right for you.