Reviews by job title

9 reviews
5.0
7 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Sift was a really awesome place to work as a Software Engineer. The problems you will face are challenging, and at scale. Billions of events & transactions a month. You will learn a LOT here, be prepared to code out and solve really complex problems. The perks are great, HR & People Ops do a great job sending everyone occasional gifts & freebies. Very inclusive & diverse company, they actually take actions to promote diversity & inclusivity and not use it as a virtue-signaling PR trick. Unlimited PTO is generous and people actually take lots of time off, also many company holidays and mental health days. Leadership has a very clear vision with Product fit & strategy, some really bright and focused upper management. A very bright future for Sift for sure. Although Anti Fraud SaaS is a very competitive space.

Cons

Base salaries could be a higher and more competitive compensation packages. Some tech debt

2.0
24 Sept 2024

Recently confusing

Recommend
CEO approval
Business outlook

Pros

interesting problems to solve. Never boring. Kind colleagues

Cons

I've been feeling discouraged lately about the direction the company is taking. We used to have a great company culture, but recently it has become more stressful and toxic, leading to many people leaving. Upper management keeps attributing the problems to the bad economy, but I believe the issues run much deeper. The company I knew a few years ago is no longer the same, and I’m starting to doubt whether I still enjoy working here. There hasn’t been much career development lately, and the projects and promotion opportunities were significantly better in the past. The recent layoffs have only added to the uncertainty.

2.0
3 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Good benefits and great co-workers

Cons

Unfortunately, my experience at Sift was not as positive as I had hoped. Despite claiming to be people-first, the upper management is disorganized and there is a lack of empowerment for managers below them. This leads to a lot of micromanaging and a lack of trust in employees. The company places too much emphasis on yearly goals and planning, which can be frustrating since more is being planned than can be completed. The managers below the upper management lack experience and seem to be simply implementing directives rather than having the autonomy to lead their teams effectively. Another significant issue at Sift is the large amount of tech debt that has not been addressed. The main code repository is a mono-repo, and it takes an unnecessarily long time to deploy code due to outdated systems. This makes it difficult for employees to work efficiently and effectively, which is frustrating. It's worth mentioning that Sift seems to be undergoing an identity crisis, as evidenced by the recent firing of several C-level executives. This has caused uncertainty and instability within the company, and it's unclear how the leadership changes will impact the direction of the company in the long term. Overall, while there are some positive aspects of working at Sift, my experience has been overshadowed by the lack of trust, micromanagement, C-level turmoil, and outdated systems. It's disappointing that the company's people-first approach is not reflected in the day-to-day reality of working here.

avatar
Sift Response
2y
Thank you for sharing your feedback about your experience at Sift. We appreciate your insights and want to address your concerns. We value the positive aspects you mentioned, such as good benefits and great co-workers. However, we acknowledge your disappointment with certain aspects of our management and systems. We are committed to being a people-first organization, and we take your feedback about upper management seriously. We understand the importance of empowerment and trust in creating a healthy work environment. We will continue to develop our management team to ensure that they have the autonomy and support needed to lead their teams effectively. Regarding our planning and goal-setting processes, we understand the need for balance and realistic expectations. We appreciate your input on re-evaluating the level of detail and focusing on short-term commitments. As always, specific examples you could share with R&D leadership would be appreciated. We acknowledge the issue of tech debt and outdated systems. While all organizations have tech debt to some extent, we have made significant efforts over the past few years to address this challenge. We have implemented various initiatives to improve our codebase and deployment processes. However, we recognize that there is still work to be done, and your feedback will help us prioritize our efforts and continue our progress in this area. The recent leadership changes have undoubtedly caused uncertainty, and we recognize the impact it may have had on the overall atmosphere within the company. We are committed to providing clear communication and stability during times of transition. We will take your feedback into account as we navigate these changes and ensure that our long-term direction remains focused and clear. Your advice to management regarding tech debt, "People First" policy, and planning is well-received. We appreciate your suggestions and will take steps to address these areas. We do send out quarterly surveys with comments that we can segment by department, if you are not comfortable speaking with People Ops confidentially, this would be a great avenue to share specific examples. Thank you for sharing your advice and concerns. We genuinely value your input as we strive to create a positive work environment and in our quest to “Start with the customer” by delivering delightful products and experiences. If you have any further suggestions or would like to discuss your feedback in more detail, please feel free to reach out. Best regards, Liz Kosinski Chief People Officer, Sift
1.0
5 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Can't think of anything specific.

Cons

I’m not quite sure what the strategy is here... if there is one! It feels like upper management threw the steering wheel to middle management and said, "Have fun!" The result? Micro-management galore! You’ll feel like a contestant on a reality show where every episode is about finding new ways to create stress and ignore work-life balance. The work environment? Let’s say, you can expect a lot of feedback… as long as it’s about the mistakes you’ve made. Constructive criticism? Not so much. They seem to be importing bad management practices from different places. I wouldn’t recommend this place to anyone unless you enjoy a confusing work environment and bad cultural practices.

1.0
2 May 2024

Terrible

Recommend
CEO approval
Business outlook

Pros

Fully remote company, a lot of lower level people at the company were fantastic.

Cons

Upper management was terrible with no clear vision for the future. No raises during my entire tenure and once free benefits started to cost money. Zero work life balance in my department, constant slacks and emails well after 7PM

Viewing 1 - 3 of 9 Reviews

Glassdoor has 164 Sift reviews submitted anonymously by Sift employees. Read employee reviews and ratings on Glassdoor to decide if Sift is right for you.