SmartRetail Reviews

3.4

52% would recommend to a friend

(18 total reviews)

50% positive business outlook

SmartRetail has an employee rating of 3.4 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SmartRetail employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

18 reviews
3.0
26 Jan 2025

Nice Company

Recommend
CEO approval
Business outlook

Pros

Nice People, Nice Process, Good Company to work

Cons

Limited opportunities for growth,Limited paid time off

4.0
15 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Top technical management (CTO and Development Lead) is good. The hardware and software architecture are solid and is proven in the market for years. Many new innovative ideas. Bosses and teammates are nice. Very international with multiple regions.

Cons

Sales team dominant decision making. The operations team, especially the top operations management, isn't professional and lacks qualification. Not flexible in managing work from home arrangements and always being micro-managed. The staff turnover is high.

2.0
23 Mar 2025

Messy Project Management

Recommend
CEO approval
Business outlook

Pros

International coworkers Nice environment for english practice Low workload Quite flexible environment

Cons

Manager work in Christmas gift wishing flavour. Projects start without spec. Usually tasks are done without detailed requirement nor documentation and change in the mid air of development. Most stuff cannot be traced without digging into code level Most projects are done in urgent while afterward placed pending for > half year before rollout They call you during sick leave totally unnecessarily like meeting scheduling Not trust worthy on any benefit not on B&W like WFH / Bonus Manager is non local while got heavy communication problem due to language

Viewing 1 - 3 of 18 Reviews

Glassdoor has 18 SmartRetail reviews submitted anonymously by SmartRetail employees. Read employee reviews and ratings on Glassdoor to decide if SmartRetail is right for you.