SmartSource Reviews

3.8

72% would recommend to a friend

(89 total reviews)

Joe Iovinelli

76% approve of CEO

53% positive business outlook

SmartSource has an employee rating of 3.8 out of 5 stars, based on 89 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SmartSource employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

89 reviews
2.0
10 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Not much pressure Friendly staff Parties & trips for the employees

Cons

Salaries were not given on time

2.0
31 Jul 2017
Recommend
CEO approval
Business outlook

Pros

Flexibility to accept or decline job sites as your personal schedule dictates.

Cons

You are blacklisted for defending yourself and your livelihood. After a minor clerical error resulted in my paycheck being shorted, I provided all documentation of the site visit to verify hours worked. Unable to accept responsibility for a simple mistake, the recruiter responded by telling me I was being removed from the project because of my "inability to read and poor attitude". I followed up with her to attempt to resolve the miscommunication amicably, she ignored all of my attempts. I spoke with the director of project recruitment who made the situation right and advised me that direct communication between recruiter and technician is best. I agreed, and still never heard back from the spineless recruiter.. This was following my 9 years of incident-free contract employment. The staff also accidentally CC'd me with a table of the associated expenses. I was paid $20/hr for a job that they billed the client $37/hr for. This is a great staffer to work for if you like receiving 54% payment for doing 100% of the work, otherwise, there are PLENTY of better staffing agencies out there. This was one of multiple times my requests for contact, payment correction, or employment verification were ignored. You're the definition of expendable here.

Viewing 1 - 3 of 89 Reviews

Glassdoor has 178 SmartSource reviews submitted anonymously by SmartSource employees. Read employee reviews and ratings on Glassdoor to decide if SmartSource is right for you.