SmartSurvey Reviews

3.4

51% would recommend to a friend

(13 total reviews)

46% positive business outlook

Reviews by job title

13 reviews
1.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Remote working. Amazon voucher on your birthday. They pay well, but only because they're careless with money.

Cons

Nobody there has ever been promoted. It's a waste of time. Management will tell you that you're bad at your job. They will never help you, in case you become as knowledgeable as them. They just want to keep you down. It's an ego trip for them. They also won't employ anyone who might be better than them.

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Friendly and knowledgeable colleagues, good collaboration across teams, and meaningful work building a widely used product. SmartSurvey provides a stable environment with opportunities to learn new technologies and contribute to real customer-facing improvements.

Cons

priorities can shift quickly and workloads can increase during busy periods. Some internal processes could be more streamlined to reduce context switching and improve delivery consistency

1.0
27 Jan 2026

Rudderless and toxic

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- remote working - flexible hours

Cons

I didn’t last for long there and quit a few years ago but I still remember how negative my experience at Smartsurvey was. The leaders hired people to do a job but not wanting to give them autonomy to do what they’re hired to do, creating a micromanagement environment. It’s a private company but acted like a family-run business (which they are tbf), meritocracy is not really a thing there. It felt very toxic there.

Viewing 1 - 3 of 13 Reviews

Glassdoor has 13 SmartSurvey reviews submitted anonymously by SmartSurvey employees. Read employee reviews and ratings on Glassdoor to decide if SmartSurvey is right for you.