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      Smartling

      Engaged employer

      Reviews by job title

      55 reviews
      5.0
      22 Jun 2023

      Great place if you want to disrupt the $40B language services industry!

      Chief revenue officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Massive $40B target addressable market... with a great customer base World-class unified SaaS product with great uptime 99.99% and engineering team Great group of people to work with! Excellent place if you are starting your career and want to contribute on day 1!

      Cons

      I cannot think of any negatives

      avatar
      Smartling Response
      2y
      Thanks for your feedback 💜 Cannot agree more! -HR Team
      5.0
      26 Jun 2023

      Great place to work!

      Project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Very supportive work environment, incredibly smart people and an amazing product.

      Cons

      Career progression is not clearly defined.

      4.0
      26 May 2025

      Interesting challenges and great people

      Sr. product manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The Product solves real challenges with innovative technology. The company offers great flexibility and autonomy. The people are great! You can work fully remote from several different locations.

      Cons

      The Leadership team can be misaligned at times.

      4.0
      25 Jan 2024

      Not bad

      Localization project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good people and fully remote company so no pressure to go into an office.

      Cons

      Ever since they were acquired by Battery Investments, the company focus has shifted from product excellence to maximizing profits. No regular raises, bonuses or even salary adjustments, even when we are breaking profit records every year.

      avatar
      Smartling Response
      2mo
      Thank you for your feedback. We want to clarify a few important points. Since the acquisition by Battery Investments, we have maintained a consistent practice of annual salary reviews and adjustments across the organization, reflecting both individual performance and company results. While we deeply value the contributions of every team, including Localization, our success and revenue are driven by the collective efforts of multiple functions. We remain committed to fair, competitive compensation and to recognizing the impact of all employees as we continue to grow.
      4.0
      28 Jan 2024

      Good people

      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Salary, KPIs, people, work life balance

      Cons

      Too many changes internally and externally with management and direction of company

      5.0
      27 Mar 2026

      takes care of their people

      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      The company genuinely follows its stated values rather than treating them as just words on a slide. Incredible group of employees. Collaborative, supportive, and some of the most talented people I’ve worked with. Truly some of the best people I've ever met. Strong opportunities for growth, cross-team visibility, and recognition for good work. Leadership is accessible and personable, with a real effort to stay connected to what individual contributors are working on day-to-day. Flexible, people-first culture that encourages balance and respects employees’ lives outside of work. Clear investment in employee development through internal mobility and learning opportunities.

      Cons

      Leadership diversity could be stronger. It’s something the company is actively working on, which is encouraging, but there is still progress to be made. Like many growing companies, some teams are stretched thin, which can lead to heavy workloads and competing priorities at times.

      5.0
      2 May 2023

      Great leadership, excited for the future of Smartling

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      This is a fantastic place to work and I think some of the changes that have been made in the last few years have had a terrific impact on the company and morale of employees. A few standouts - - Leadership is listening: 2 years ago there were a few major cons of working at Smartling that were voiced often, many of these have been heard & actioned (ie - 401k match). Smartling senior leadership is very accessible and open to teach and help support learning & career development across the board. Monthly company all-hands are transparent and spotlight work going on across the company others many not be aware of. It is truly an enjoyable work environment and I think a lot of this has to do with the fact that all feedback is truly taken into consideration. - Flexibility: Smartling's flexibility goes beyond just work from home - they are willing to accommodate and support employees globally as long as people are getting their work done and are not becoming an issue for their team's workflow. - Outlook: The recent leadership hires made in the last year have proved the company is moving in a good direction - no other companies in the space will be competitive in the next few years with the work that is currently being done.

      Cons

      - Minimal opportunity to engage with other teams - it can be difficult to get the opportunity to interact and bond with people cross-functionally, meetings often get right to the point and don't give a ton of room for socializing - Teams are stretched pretty thin - Smartling has not done layoffs, but has been slow to hire outside of leadership roles - with new projects and product updates rolling out there is a lot of (exciting! but) work that is expected to be executed quickly. - Would be nice to have a clearer understanding of how to progress / get promoted

      avatar
      Smartling Response
      2y
      Thanks for finding the time to share such a detailed overview. We love the feedback here! Please reach out to the Head of HR to discuss your career progression. - HR Team
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