Smile Identity Reviews

4.6

100% would recommend to a friend

(32 total reviews)

Mark Straub

100% approve of CEO

100% positive business outlook

Smile Identity has an employee rating of 4.6 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Smile Identity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

32 reviews
4.0
29 Jun 2023

Great Company!

Recommend
CEO approval
Business outlook

Pros

Great venture; noble objectives of serving the underdeveloped in Africa. Awesome technical team; leveraging AI/ML to build solutions. Capable and effective Management.

Cons

not much really, except some acceptable ones

3.0
28 Mar 2023

Good Place to Work

Recommend
CEO approval
Business outlook

Pros

1. High growth potential: Smile Identity is a startup, which means there is a lot of potential for growth and expansion in the future. As a machine learning engineer, you will be able to contribute to this growth and have a direct impact on the company's success. 2. Innovative technology: Smile Identity is focused on developing innovative technology in the identity verification space. As a machine learning engineer, you will have the opportunity to work with cutting-edge technology and contribute to its development. 3. Positive social impact: Smile Identity's technology has the potential to make a positive impact on society by improving access to financial services and reducing fraud. As an employee, you can feel good about contributing to a company that is working to make a positive impact. 4. Collaborative work environment: As a startup, Smile Identity likely has a collaborative work environment where employees work closely together and have the opportunity to make a significant impact on the company's direction and success.

Cons

Job insecurity: Probably because Smile is a growing startup, but I have noticed a high level of job insecurity and constant lay-offs especially in recent times and among junior employees. The Artificial Intelligence and Machine Intelligence department, where I currently work, offers little room for junior employees to grow professionally. The department is highly competitive, and individuals are primarily focused on completing their own tasks. Despite the presence of both senior colleagues who can provide guidance to junior colleagues in need of assistance, it is often not the case. It can be challenging to progress on tasks without the necessary support. This lack of assistance results in being stuck on tasks for extended periods, hindering progress that could have otherwise been achieved with timely help from others. Point is everyone who is able to provide help seem too busy. High pressure: The pressure to succeed and grow quickly can be intense in a startup environment. As an employee, you may feel pressure to work long hours or deliver results quickly, which can lead to burnout or stress. That was hard to deal with. I've seen the company and various teams grow to this point which seem to have a better structure than when I first joined. Regardless of the substantial growth, it is sometimes a bit challenging to navigate day-to-day work. As a machine learning engineer, you may need to be self-directed and take initiative to make progress on projects.

Viewing 1 - 3 of 32 Reviews

Glassdoor has 35 Smile Identity reviews submitted anonymously by Smile Identity employees. Read employee reviews and ratings on Glassdoor to decide if Smile Identity is right for you.