Softchoice Reviews | Glassdoor.co.in

Softchoice Reviews

Updated 15 April 2019
554 reviews

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3.6
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Softchoice President and CEO Vince De Palma
Vince De Palma
82 Ratings

Employee Reviews

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Pros
  • "There are many soft perks as well; and the office itself was awesome even before you factor in you can bring your dog to work" (in 27 reviews)

  • "Decent work life balance (role dependent though)" (in 23 reviews)

Cons
  • "There is no work life balance here" (in 32 reviews)

  • "In short, the Senior Leadership Team is the problem" (in 17 reviews)

More Pros and Cons

  1. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Recommends
    Positive Outlook

    I have been working at Softchoice full-time

    Pros

    -good money
    -fast-paced place to work

    Cons

    -long hours
    -bad group of people


  2. "A nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer
    Current Employee - Senior Systems Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time

    Pros

    fair work-life balance
    great place to get quality work experience

    Cons

    sales dominated leadership
    growing pains - just they know it and are working on it

    Advice to Management

    Keep hiring top notch people and keep fixing things as we go

  3. "Inside Sales Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Softchoice full-time

    Pros

    Great people, great community involvement

    Cons

    poor recognition, upper management are incompetent.


  4. "Renewals Account Management Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Renewals Account Management Associate in Toronto, ON (Canada)
    Current Employee - Renewals Account Management Associate in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Softchoice full-time (More than a year)

    Pros

    Work from home days.
    Bring your dog to work.

    Cons

    High turnover
    Lack of technology integration
    Slow, lateral growth

    Advice to Management

    Move faster with your employee's desires to grow. Capitalize on top players across all levels of the organization. If you have a "Sales Advisory Board", chances are you might need this across the entire organization.


  5. "Accounts Payable Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time

    Pros

    Great People
    Great Environment
    Accessible Office

    Cons

    No scope of growth
    Promotions not based on merit


  6. "Renewals Account Management Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Renewals Account Management Associate in Toronto, ON (Canada)
    Current Employee - Renewals Account Management Associate in Toronto, ON (Canada)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time (More than a year)

    Pros

    Work-From-Home policy / is1 day/week. Work-life balance is there.

    Cons

    Poor use of technology for an IT solutions company. Legacy architecture and/or favouring "Managed Service Partners" makes for disparate IT components and therefore extremely inefficient working conditions. Daily book of business (workload) becomes harder to manage as working conditions remain stagnant.
    Employees at Customer Service level experience are being asked to implement workaround solutions of unintegrated infrastructure. With all of this money and strategic partnerships, it's hard to believe it's taken a "solution leader" in the industry nearly 30 years to invest in a proper IT consultation project.
    Below industry average salary for new hires.
    High turnover.

    Advice to Management

    If your employees want to grow, help them grow. Highlight their strengths and take urgency in helping them seek out internal opportunities before they leave.


  7. "Order Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time

    Pros

    Work from Home days
    2 floater Days/ year
    Flexible in hours
    Beer cart/ Pizza every Friday once a month lolll
    Bring your dogs to work

    Cons

    No internal growth unless you are into management positions

  8. Helpful (2)

    "most disappointing place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Softchoice full-time (More than a year)

    Pros

    If your desperate for a job and have no experience, they will hire you. You will also qualify for low-income housing so you can have assistance from the government if that's your thing.

    Cons

    toxic, manipulative, selfish leadership starting all the way up with the CEO down.
    life-sucking and absuive work-life balance.
    HR does NOT care about the employees, they even go as far as lying to minimize and manipulate employees to make them think it's their fault and not the companies. There is no ownership from leadership yet individual contributors are made to feel like everything that goes wrong is on them.
    Management makes racial, sexist, insensitive comments and there have never been any consequences. That was just the culture... moving on to the business. Plans are not set up to be fair, limiting success and earning potential(as if you weren't already making close to minimum wage).
    There is no clear payment structure or breakdown of backend processes meaning you have no reference of how you are paid and considering a lot of resources are hired with no previous experience out of desperation, there is so much room for human error you'll never know how to find, which I would say is on purpose.

    This place has a "sweatshop" mentality. The bad outweighs the good at this company which is incredibly disappointing that places like this still exist.

    Advice to Management

    I have no words.


  9. "Perfect job to service the Small Medium size Businesses"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Seattle, WA (US)
    Former Employee - Account Executive in Seattle, WA (US)
    Recommends
    Positive Outlook

    I worked at Softchoice full-time (More than 5 years)

    Pros

    Dynamic culture and able to move fast.

    Cons

    Serving larger clients with international needs become more difficult.

    Advice to Management

    Focus on core strengths and keep investing in it to serve local markets.


  10. Helpful (1)

    "A Decent Entry Level Sales Role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Representative
    Former Employee - Territory Sales Representative
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Softchoice full-time (More than 3 years)

    Pros

    -Flexibility to work from home
    -Lots of IT training, work with a bunch of different technology vendors
    -Management will work with you if you want to grow your career (routes include vendor specialists, field sales roles, maybe management)
    -Many opportunities to learn from different tech partners

    Cons

    -Extremely low pay, not competitive, and incredibly complex commission structure
    -Quick overturn of sales reps, a constant revolving door of territory sales reps
    - Sometimes feel micromanaged

    Advice to Management

    None