Spring Reviews

2.8

32% would recommend to a friend

(18 total reviews)

James Seear

Not enough data to show CEO approval

30% positive business outlook

Spring has an employee rating of 2.8 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Spring employee rating is 21% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

18 reviews
1.0
12 Aug 2023

Narcissistic Co-Founders

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The team is incredibly amazing.

Cons

Spring is a game to the co-founders, staff are not valued or respected. Staff are belittled in front of peers and toxic company traits are rife. Team members are rewarded for working weekends / evenings and ‘jokes’ are made about staff not keeping their jobs if they don’t choose to conform. Company communication is done via WhatsApp in the form of a group message and the co-founders message regularly outside of working hours. If the co-founders don’t like a particular person they use obvious tactics to push them out of the business before moving on to the next person. In the same way they push people out, they equally have their favourites who can’t put a foot wrong. The co-founders lack transparency and recently fired 19 people out of the blue, one person below the collective redundancy threshold of 20, no formal process had to be followed and therefore wasn’t. The ‘safe staff’ were treated to company drinks two days after 19 people were left without a job. Staff were given the option to work their notice period or take less pay to leave early.

1.0
29 Jul 2023
Recommend
CEO approval
Business outlook

Pros

The team itself is great (although very few remain) - they are collaborative, supportive, and very bright. I had a great time working with all of them - from juniors to department heads.

Cons

Sadly, the company's founders don't share the qualities of their employees. From the start, I understood from other team members that there are issues with the founders, and I've witnessed it on quite a few occasions. The worst example of this is that they decided to fire half of the company's employees without any prior warning - just like that, out of the blue. I realize that the economy is not doing great at the moment, but some transparency would have been appreciated here. Moreover, just several weeks before at a townhall meeting they told us that the company is doing great. Worst, they even fired people that they'd just hired two weeks before, and almost everyone that was hired in the last year (which is around 50% of the company's employees).

1.0
18 Oct 2023

Don't bother, the company has no future

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The red flags were so abundantly clear that most people have washed their hands with the company and have moved on to much better opportunities.

Cons

Where to begin? Culture and leadership - beyond the nice people Spring has managed to employ, there's very little positive to say. The leadership emanates a toxic work culture. Trust amongst team members rarely exists, talking is discouraged, office days are mandated with very little rationale beyond 'we need to look busy when people come to the office' and unrealistic expectations are set with complete disregard for how realistic they might be and the obstacles stopping them. The founders flit between long-term planning and immediate results without any clear strategy. It becomes obvious very quickly that the mood is tense, progress is slow and prospects are minimal. Business outlook - Overwhelmingly negative. Spring tries to pride itself as a challenger being not just iterative on legacy brands but something completely new. This is simply false. In its current form, it is just another old tech buyer and reluctance to recognise this is a major failing. There is lots of talk about the 'future', building new tech ownership but anyone with any ounce of realism will see that this is a future that almost definitely won't ever exist. It's a distant pipe dream with no market research backing up the concept other than it sounds like a vaguely nice idea. Growth opportunities - None. Overview - It is abundantly clear that the founders are inexperienced and out of their depth. They don't know how to run a company, don't have previous experiences to draw from and lack the people and communication skills required to motivate, inspire and manage.

Viewing 1 - 3 of 18 Reviews

Glassdoor has 19 Spring reviews submitted anonymously by Spring employees. Read employee reviews and ratings on Glassdoor to decide if Spring is right for you.