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St.George Bank Reviews
Updated 21 May 2023
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Full-time, Part-time
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Found 174 of over 178 reviews
63% Recommend to a Friend
75% Approve of CEO
Found 174 of over 178 reviews
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Recommend to a Friend
Approve of CEO
Ross Miller and Cathy Yuncken
77 Ratings
Pros
"Good pay, work life balance cause you can leave once branch closes" (in 8 reviews)
"Team is great, staff benefits, great starting point if you want to get into banking" (in 5 reviews)
Cons
"Annual leave wait time between 6-12 months" (in 3 reviews)
"Small scale project, rely on Westpac for funding" (in 5 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
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- Current Employee, more than 3 years★★★★★
Pros
- flexible working -newly build corporate offices - friendly atmosphere - reasonable package
Cons
- management is dreadful, don't bring unqualified managers into the business who don't understand the business or how to support the team. - a sizeable portion of people who don't know how to do their job and drags everyone else down. A small portion of the bank accounts for a majority of work completed - lack of career progression
Continue reading - Former Employee, more than 1 year★★★★★
Workplace with no growth and favourism
21 May 2023 - Customer Service SpecialistRecommendCEO ApprovalBusiness OutlookPros
At first, get a good training on how to do things, very compliance
Cons
No growth after being with the branch, promotion is not based on performance and achievement but only FAVOURISM.
Continue reading - Current Employee★★★★★
Pros
Friendly team and management, balance between work and life
Cons
System outdated, affects efficiency. Back office support varies. Some departments super efficient, a few very slow.
Continue reading - Former Employee, more than 3 years★★★★★
Thankful but don't miss it
10 Jan 2023 - Customer Service Specialist in Coffs HarbourRecommendCEO ApprovalBusiness OutlookPros
Most of the people you work (branch) with are great and are the primary reason you look forward to coming into work You don't need any experience or knowledge to get a job with St George - they'll train you up as best as they can Holiday planning is pretty flexible although you have to put in for leave 12 months in advance (seems common within banks)
Cons
It's all about the sale rather than customer service The pay is quite poor in a branch if you're anything other than a lender or branch manager considering you do a lot of work that's not just banking e.g. legal, personal advice, etc. You get burnt out very quickly It's very hard to get out of a branch. Everyone always says you have to get out of a branch as fast as you can and work behind the scenes Not much assistance in career progression - basically have to wait for someone to resign or move to another branch or area of the business to move up the ranks
Continue reading - Current Employee★★★★★
Pros
Flexible work arrangements. Great work life balance.
Cons
There is nothing really to complain about.
- Former Employee, more than 8 years★★★★★
Pros
Awesome team, lots of benefits, good work environment
Cons
No autonomy, constant pressure from upper management to hit unrealistic and multiple KP's.
- Current Employee★★★★★
Pros
Great Position. Excellent work conditions
Cons
N/A N/A not applicable not applicable
- Former Employee, more than 1 year★★★★★
Great experience
12 Feb 2023 - Customer Service Advisor in NewcastleRecommendCEO ApprovalBusiness OutlookPros
Great team environment and opportunities
Cons
the call centre can be hard to deal with
- Current Employee, more than 1 year★★★★★
Friendly Environment
1 Feb 2023 - Customer Service Specialist in SydneyRecommendCEO ApprovalBusiness OutlookPros
good team and manager, friendly environment
Cons
many systems and not well integrated, not good support system and not enough training
- Former Employee★★★★★
Pros
WLB is great room for growth nice peeople around
Cons
salary not the best in industry use old tools and tech could be more customer friendly
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St.George Bank Reviews FAQs
St.George Bank has an overall rating of 3.6 out of 5, based on over 178 reviews left anonymously by employees. 63% of employees would recommend working at St.George Bank to a friend and 60% have a positive outlook for the business. This rating has improved by 7% over the last 12 months.
63% of St.George Bank employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated St.George Bank 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.
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