Suburban Inns Reviews

3.4

59% would recommend to a friend

(19 total reviews)
avatar

Peter D. Beukema

58% approve of CEO

60% positive business outlook

Suburban Inns has an employee rating of 3.4 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Suburban Inns employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

19 reviews
2.0
18 Nov 2019
Recommend
CEO approval
Business outlook

Pros

Beautiful properties, benefits, franchise discounts, almost always hiring for one of their departments. I loved a lot of my coworkers and am still very close with them. I've been in the hospitality industry for a few years and this was one of the best managed properties I've worked at in terms of operations.

Cons

The pay is not high enough for the job demands, but this is an industry wide problem. My safety as a female employee wasn't taken seriously enough. Complaints from lower level employees were often ignored, especially if they were about the management staff. I was even told that the default position of management is to back each other up when a lower level employee has a complaint. Said management staff weren't reliably in the office or on call. I was confronted about my mental health in the middle of the lobby after being upset about sexism from a guest--inappropriate is an understatement.

4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Well paid, Good staff. Benefits are good with PTO for all employees and benefits through marriott as well.

Cons

Marriott's PMS system is not great, and they are in the process of switching it over to a new one that they have not properly trained any staff on.

1.0
8 Jan 2026

Don't waste your time

Recommend
CEO approval
Business outlook

Pros

The hotel benefits are about the only benefits to working for this company.

Cons

Even if like in my case the restaurant you work in cares about you, it is hard for the managers to implement changes because the ivory tower does not listen to their employees concerns. They are known to make rash decisions that negatively impact the business and they will blame the lower staff for business not going well. They are also known and have "laid off" complete staffs without notice to even the managers.

Viewing 1 - 3 of 19 Reviews

Glassdoor has 19 Suburban Inns reviews submitted anonymously by Suburban Inns employees. Read employee reviews and ratings on Glassdoor to decide if Suburban Inns is right for you.