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Suffolk University

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Suffolk University Reviews

4.1

78% would recommend to a friend

(440 total reviews)
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Marisa Kelly

88% approve of CEO

78% positive business outlook

Suffolk University has an employee rating of 4.1 out of 5 stars, based on 440 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Suffolk University employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

440 reviews
2.0
25 Jul 2017
Recommend
CEO approval
Business outlook

Pros

Great Time Off and Tuition benefits. Decent Retirement. Flexible Schedules.

Cons

Low pay, even for academia. Decisions come from the top down with no knowledge of how things actually work. There is no longer any institutional memory due to the frequent turnover of upper management. Upper Administration exists in a bubble. They frequently spend lots of money on outside consultants while at the same time telling the staff there is no money for raises and raising students' tuition. They spent a large sum to hire a notorious union busting law firm in response to staff organizing efforts last year, and then hired one member of that firm as In House Counsel. It would cost them less to just pay people fairly. When cuts need to be made, they do NOT come from the top, which is typical everywhere no doubt. There is no room for advancement unless you are somebody's good pal. And forget about being compensated for taking on the additional work of those who have been let go. We don't even have salary ranges anymore. HR invents titles or lets upper administration make up new ones to hand out to those they want to reward. Being good at your job does not mean that you will be appreciated or recognized.

1.0
18 Jul 2016
Recommend
CEO approval
Business outlook

Pros

1. Work with great people (staff, students, faculty, even the security guards!) 2. Good time off benefits 3. 401k Matching is a robust percentage. 4. Option for flexible, 4-day week in the summer ("Summer Fridays")

Cons

1. Completely dysfunctional management implements changes without any foresight or thought of the long-term effects on staff, students, or how departments are run. When asked to elaborate, they don't have and/or won't give answers. 2. Some staff (not faculty) manage to take 10 weeks off ANNUALLY. There is zero accountability in some departments. 3. No raises in SIX, yes, SIX years. Cost of living goes up, Suffolk salaries, except for upper administration, stagnate. 4. Tuition-based funding of the university, lacks a robust endowment so financial decisions (hiring, firing, and raises for upper administration) depends on enrollment of full-pay students. 5. No internal hires, no promotions. What you're hired for is your job: forever unless you get a degree here or manage to get in an office with administrators. 6. HR just introduced their version of "Pay Day Loans" because compensation is moving to a bi-weekly system. Compensation is already so low that people need a loan to keep body and soul together. 7. Administration is dismissive of support staff all the way up to the President. 8. Annual mass firings, staff fired without explanation, culture of fear that means people are afraid to advocate for themselves or their departments. Run, do not walk, away from this place. From what I understand, this place was once a great local school where you could get a decent degree, get your credential, and move along. I guarantee that it will not be here in 10 years. Low staff morale, limited alumni support, dysfunctional management and Board of Trustees, this place is in the local papers every other week and not for its accomplishments as a university.

2.0
28 Sept 2017

HR IS GARBAGE

Recommend
CEO approval
Business outlook

Pros

working with students; relaxed work culture; good coworkers

Cons

you cannot work with HR at all, they're insulting and degrading; forget a raise/promotion/recognition/explanation of anything, you'll always get the standard HR "I'm sorry you experienced this" response; honestly, HR and their inability to do their job is the sole reason I hate coming to work everyday; no trust/no respect and totally disconnected from the university's community

Viewing 1 - 3 of 440 Reviews

Glassdoor has 488 Suffolk University reviews submitted anonymously by Suffolk University employees. Read employee reviews and ratings on Glassdoor to decide if Suffolk University is right for you.