Does TDCX pay their employees well?

According to anonymously submitted Glassdoor reviews, TDCX employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TDCX. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at TDCX?

63% of TDCX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TDCX 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TDCX?

Account Specialist (444) , Customer Service Representative (443) , Support Ambassador (255) , Team Leader (168) , Client Service Associate (167) , Customer Service Representative (CSR) (163) , Customer Service (136) , Customer Service Specialist (121) , Digital Marketing Specialist (120) , Customer Service Associate (117) , Community Operations Specialist (104) , Content Moderator (75) , Customer Service Agent (70) , Digital Marketing Consultant (63) , CSA - Customer Service Associate (59)

What are the pros of working at TDCX according to real employee reviews?

"Salary was good and job was easy" ((in 336 reviews)); "Not really… but good colleagues" ((in 311 reviews)); "Good culture and HMO ssss" ((in 195 reviews)); "People are great and friendly." ((in 176 reviews)); "good benefit and basic when comparing with other outsourcing company that enroll to a similar project" ((in 159 reviews))

What are the cons of working at TDCX according to real employee reviews?

"Poor management: Probably some of the worst managers I’ve seen in a developed country." ((in 413 reviews)); "No Bonus: It's really bad that you don't give a bonus to people who worked really hard." ((in 81 reviews)); "Toxic Managers" ((in 47 reviews)); "No career growth and the notice period if you want to resign is too long which is 3 months" ((in 45 reviews)); "Poor and immature management and leadership." ((in 24 reviews))

What are employees saying about TDCX redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TDCX redundancy and their outlook for job security at TDCX in 2026.

TDCX Reviews

3.5

63% would recommend to a friend

(5,865 total reviews)

Laurent Junique

76% approve of CEO

57% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.7

Work/Life balance

3.5

Culture and values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Senior management

TDCX has an employee rating of 3.5 out of 5 stars, based on 5,865 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TDCX employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

6K reviews

1.0

21 Sept 2025

Worst experience in my life

Account strategist

Recommend

CEO approval

Business outlook

Pros

Resignation letter from this company

Cons

This is a one religion company. They only hire those religions for there better ment. If by chance you get hired you will be terminated due to unnecessary reasons. Don't join for salary ( they will not mention you the deductions) too many cutting. Food is worst ( every employee complains but no use) Management is scrap ( they gossip about your personal life and body shaming)

TDCX Response

9mo

We're sorry to hear your experience during your time in TDCX. We take workplace culture seriously and strive to create an inclusive and supportive environment, and we take your feedback seriously. We hope you can send us an email at feedback.global@tdcx.com so we can better understand and look into these matters more deeply. By sending us an email to feedback.global@tdcx.com, you agree that you have given TDCX permission to contact you via your email address to address your concern.

1.0

28 Aug 2024

Horrible Management

Sales development representative (sdr)

Recommend

CEO approval

Business outlook

Pros

Used to be a close knit community

Cons

HORRIBLE MANAGEMENT , Absolute worst HR's out of all companies I have worked for , people get terminated over petty things so that they do not have to pay them in lieu. The company uses and abuses employees , the hike is horrendous (4% if you were a good performer) Micromanagement is an undersell , they monitor your ins and outs and make people sit where they are asked , they manipulate facts and twist things to use their influence so that people dont get what they are deserved

TDCX Response

1y

Thank you for the review and we are sorry that you didn’t have a great experience. If you could send us a message on our social media channels, we could further solve the issue at hand. Thank you again for your feedback.

1.0

3 Jan 2024

Not a great place to work

Inside sales specialist

Recommend

CEO approval

Business outlook

Pros

No PROS at ALL .

Cons

There are no incentives for sales . Targets are high and our ctc includes variable pay which is given as incentive. That too you can receive only if thier target is met . Targets are given way high than client requirements. Just for management to be in good books of the client . DONOT EXPECT ANY SUPPORT FROM MANAGEMENT. You barely get leaves if you are sick , even if there is leave balance in your kitty . It has to lapse down . Becuase leaves willl not be approved at all . Assistant manager says -No LEAVES WILL BE APPROVED. And HR SUPPORTS THAT .

TDCX Response

2y

Thanks for taking the time to share this feedback with us. We’re sorry to hear about your experience. Your feedback helps us make TDCX a better company for everyone. Please do not hesitate to reach out via social media message so we can chat and help you further.

Viewing 1 - 3 of 5,865 Reviews

Jobs at TDCX

[KOTRA] 말레이시아, TDCX, Sales Account Manager (2명)

Kuala

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Worst experience in my life

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