Does TOPdesk pay their employees well?

According to anonymously submitted Glassdoor reviews, TOPdesk employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TOPdesk. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at TOPdesk?

67% of TOPdesk employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TOPdesk 4.6 out of 5 for work life balance, 3.9 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at TOPdesk?

Consultant (23) , Lead Generation (15) , Lead Generator (15) , Software Developer (14) , Account Manager (9) , Accountmanager (8) , Marketing (8) , Sales Representative (8) , Inside Sales Representative (7) , Recruiter (7) , Service Management Consultant (7) , Lead Generation Representative (6) , Technical Product Consultant (6) , IT Consultant (5) , Business Development Executive (4)

What are the pros of working at TOPdesk according to real employee reviews?

"Nice atmosphere with friendly colleagues." ((in 33 reviews)); "Great company culture and work environment" ((in 20 reviews)); "Great people and that's it" ((in 18 reviews)); "Having the freedom and trust of the organization allows you to develop and gain valuable experience as well." ((in 14 reviews)); "Great work life balance" ((in 10 reviews))

What are the cons of working at TOPdesk according to real employee reviews?

"Low salary compared to other companies with same job title" ((in 14 reviews)); "If you aren't used to interaction with potential customers over the phone it can take a while to get used to but the management is always there to help." ((in 7 reviews)); "Pay could be better, especially as the office is in an expensive region." ((in 5 reviews)); "Bad leadership, micro" ((in 5 reviews))

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TOPdesk

TOPdesk Reviews

3.9

67% would recommend to a friend

(213 total reviews)

Wolter Smit

80% approve of CEO

60% positive business outlook

Ratings by category

4.6

Work/Life balance

4.0

Diversity and inclusion

3.9

Culture and values

3.3

Career opportunities

3.2

Senior management

3.0

Compensation and benefits

TOPdesk has an employee rating of 3.9 out of 5 stars, based on 213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TOPdesk employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

213 reviews

5.0

26 Sept 2025

Great for students

Lead generator

Recommend

CEO approval

Business outlook

Pros

Very supportive of students and workable around studies.

Cons

No cons - this was a great job,

5.0

7 Aug 2025

Great place to work

Sales operations

Recommend

CEO approval

Business outlook

Pros

- flexible working hours - good annual leave entitlement - lots of team socials - Private healthcare and pension matching is decent - company culture is not toxic - customer base is very nice (largely non-profit, blue collar, education, govt, local govt, NHS and so forth) - i like being part of a larger company but a smaller branch in the UK, everyone knows each other super well, but we all have plenty of international colleagues too

Cons

- workload can be large, but you are rarely expected to work outside of hours

TOPdesk Response

10mo

Thanks so much for taking the time to leave us your feedback, it's great to have you onboard!

5.0

15 Apr 2025

A good company in the midst of change

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- good work/life balance & hybrid working - local management really care about employees - opportunities are there for people who seek them out - lots of positive change in the last year, and increased feedback & transparency to/from management - the people really make TOPdesk what it is

Cons

- a lot is changing at the moment, requiring adaptability - the team is small and while we're looking to grow, sometimes the office is pretty quiet

TOPdesk Response

10mo

Thank you for taking the time to leave us your comments -- glad to hear you've been adapting well and feeling engaged in your role & the company!

Viewing 1 - 3 of 213 Reviews

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Great for students

Great place to work

A good company in the midst of change

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