Does Tenpin pay their employees well?

According to anonymously submitted Glassdoor reviews, Tenpin employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Tenpin. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Tenpin?

41% of Tenpin employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tenpin 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Tenpin?

Customer Service Assistant (44) , Customer Service (24) , CSA - Customer Service Associate (13) , Deputy Manager (9) , Customer Service Representative (8) , Customer Service Associate (7) , General Manager (7) , Party Host (6) , Customer Assistant (5) , Team Member (5) , Manager (4) , Receptionist (4) , Supervisor (4) , Technician (4) , Assistant Manager (2)

What are the pros of working at Tenpin according to real employee reviews?

"Staff are friendly and helpful" ((in 18 reviews)); "People you work with are great" ((in 11 reviews)); "Great teams to work with" ((in 10 reviews)); "Varied workload and good benefits" ((in 10 reviews)); "Free food when on shift and discounts for bowling" ((in 10 reviews))

What are the cons of working at Tenpin according to real employee reviews?

"Very low pay for under 21s kept losing tract of my training books went missing all the time" ((in 26 reviews)); "bad management" ((in 16 reviews)); "horrible managers" ((in 14 reviews)); "long hours some shifts you start at 5pm and don't get out till like 2am but that's just the type of business." ((in 13 reviews)); "Borderline unsociable hours and minimum wage" ((in 9 reviews))

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Tenpin

Tenpin Reviews

3.0

41% would recommend to a friend

(236 total reviews)

Graham Blackwell

67% approve of CEO

28% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Culture and values

2.8

Work/Life balance

2.6

Senior management

Tenpin has an employee rating of 3.0 out of 5 stars, based on 236 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Tenpin employee rating is 22% below average for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

236 reviews

2.0

3 Jun 2026

Free food and bowling, but challenging management

Team member

Recommend

CEO approval

Business outlook

Pros

free food on shift free bowling

Cons

managers can be difficult to deal with

4.0

3 Jun 2026

Varied workload and good benefits, but poor work-life balance

Server

Recommend

CEO approval

Business outlook

Pros

Varied workload and good benefits

Cons

has poor work life balance

1.0

31 May 2026

Travel opportunities overshadowed by weak management culture

People partner

Recommend

CEO approval

Business outlook

Pros

Leaving a toxic team Not having to attend an office and having distance from sites if needed Unsafe for females

Cons

Very weak SLT Boys club who have intimate relationships with employees where in other businesses would be deemed gross misconduct… Face fit type vibe Lots of long standing employees in senior management who have been promoted through length of service not skill Bullying behaviour brushed off Honestly please avoid any head office role here Zero HR leadership and very high turnover

Viewing 1 - 3 of 236 Reviews

Jobs at Tenpin

Customer Service Assistant / Pin Technician

Customer Service Assistant / Pin Technician

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Reviews by job title

Free food and bowling, but challenging management

Varied workload and good benefits, but poor work-life balance

Travel opportunities overshadowed by weak management culture

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