Reviews by job title

5 reviews
1.0
17 Oct 2025

Heraya Health (CHP Group) is a Mess

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company pays in full your healthcare and the snacks can be good. Some coworkers are generally kind and are during their best despite limited resources.

Cons

Heraya Health struggles with extremely high turnover. Many employees leave within a year or two due to burnout and lack of support; which makes it difficult for teams to maintain consistency or grow. The constant loss of knowledgeable staff creates an ongoing cycle of disorganization that new hires are expected to navigate with little guidance. Leadership and communication are major challenge for Heraya. Expectations often change without clear explanation and priorities can shift from week to week with little warning. There is differently a culture of micromanagement yet employees are often blamed when mistakes happen due to unclear direction. Favoritism and blurred boundaries are very common at Heraya. Workload distribution will not always be reflect on actual performance and respect can vary depending on who you are reporting to. From the moment you step in the building it's clear that employees are seen as replaceable. Policies and procedures are often revised or introduced only after problem have escalated. Internal communications very often feel reactive including the recent rebranding to Heraya Health as it hasn't improved the culture of this company. Pay is below market value with raises that amount to just a few cents despite the workload increasing. Overall, this is a place to view as a temporary paycheck rather than a long term career step.

1.0
9 May 2025

Looks Good on Paper, Falls Apart in Practice

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some team members are passionate and mission-driven and there are opportunities to learn administrative workflows in healthcare.

Cons

CHP is an intensely poisonous work culture with micromanaging, intimidation, and overmonitoring. The incentive is not to foster trust but to exert control, and in so doing, it bred culture of fear. Transparency, if witnessed, is selective and highly performative. It was employed to the advantage of the leadership and not necessarily the team. CHP is literally falling apart from the inside out. Employee retention is low, primarily as a result of substandard pay and absence of structural support. Providers are either declining to credential with CHP or are resigning due to subpar pay. Policies inside do not work, errors are being committed daily, and staff members are constantly blamed for errors. The organization lacks a foundation of psychological safety. Cultural and racial dynamics are poorly understood and rarely addressed, contributing to an environment where implicit bias and uneven scrutiny go unchecked. Constructive feedback is rare; negative feedback is more common and often delivered in a way that erodes morale rather than builds performance. Lastly, CHP is failing because it is not listening. It has more of a reactive than reflective leadership that is more defensive rather than principled, a leadership that cares more for the perception of stability than the reality of ethical, people-focused workplaces. This company will not survive to the long term unless it resolves its breakdown causes.

1.0
4 Feb 2025
Recommend
CEO approval
Business outlook

Pros

No pros to report. Culture is toxic

Cons

Stay clear from working here. Toxic work environment. Management constantly putting down staff. No orientation or training and themn management comes down on you for mistakes.

Viewing 1 - 3 of 5 Reviews

Glassdoor has 5 The CHP Group reviews submitted anonymously by The CHP Group employees. Read employee reviews and ratings on Glassdoor to decide if The CHP Group is right for you.