Pros
-D2DCon is the biggest event of the year and is cool to attend. -Rub shoulders with some big names in the D2D world. -Bootcamps happen in office every couple months, hype environment. -Company-wide lunch once a week and you can spin the Prize wheel and potentially win gift cards and experiences. -Benefits were pretty good and you receive the opportunity for benefits after 90 days of working here. -The Sales/op manager Gavin was the only reason that the sales team was held together. You could actually tell he loved his team. -Young work environment so there is hype. -Occasional breath work sessions and company trip once/twice a year.
Cons
Cons: I don't want all the pros to get in the way of the cons. This was one of the worst work experiences I've ever had in my life. I would never recommend D2DExperts to friends/acquaintances/strangers who want to work here. I'll do my best to paint a fair picture of my experience. -The CEO, Sam Taggart is a great salesman and painted a pretty picture of what my future looked like at D2DExperts during my first meeting with him. Within 1-2 months of working here I realized that that was a bunch of fluff and there was no real follow through. I felt "over sold" on the company... lots of overpromising and underdelivering. There is no real progression to leadership or a career here. If there is an opportunity for growth they tend to hire outside the organization rather then promoting from within. -The leadership/upper level management makes quick irrational/emotional decisions that drastically impacts the company, especially the sales team. When those decisions don't pan out they way they thought it would, blame is placed on the sales team and we became the punching bag for Sam's frustration. If you look at the history of the company, the sales team has such high turnover. No self-respecting salesperson would work here longer then a year. Most salespeople last about 4-8 months before leaving. -Upper-level management does a poor job at communicating with each other. No one is on the same page and miscommunication happens so frequently it has become the normal. There is no congruency which lost my trust very early on. Leaders I thought I could trust weren't transparent and didn't communicated like adults or within the time frame that was expected. It's disappointing that a young adult can communicate more effectively then adults with decades of corporate experience. -Tech stack is messy and unorganized... which means that the data that's pulled is hard to understand or misleading. Again, Sales teams suffers at delivering on their KPI's because the data is faulty. -No solid expectations were given from the beginning of the job. The sales team would receive the butt-end of those miscommunicated expectations which would lead to disappointment and constant frustration. -The leadership style of Sam and other "C-suite" executives is "do as I say, not as I do". They would show up late, no organization or follow-through, were negative about current circumstances, and vented downwards to their staff members. This lead to a lot of trash talking or bad mouthing other employees behind their backs. I never knew if my name was safe in the mouths of management or other co-workers. -I never really knew if management actually cared about me. The only time Sam actually came around to the sales team was the end of the month when we hadn't brought in as much revenue as he hoped for (which there was never an established quota to hit lol). Each time he visited our team meetings was to give us a harsh slap on the wrist for not reaching the goals he never established with us. He preaches extreme ownership but then rarely actually takes his own advice. -Sam is so spread thin that he is late to everything but still proceeds to have a death grip on every aspect of his company. He literally hired a CEO to alleviate items from his plate and then we never saw the new "CEO" after that because Sam didn't let him do his job. His business will always stay a start up business unless he allows the people that he hired to do their jobs. -The company has core values and a mission statement that sounds really nice but isn't actually implemented internally by management. Integrity? Honor? not sure why that was left at the door. For example, one of the sales guys was caught doing a line of cocaine at an event, it was reported to management, and he still kept his job because he was bringing in revenue to the company. Since when does that align with the value of integrity? -Not a lot of genuine appreciation is ever given to staff for the crap that is given to them daily. My manager was the only person that have real genuine appreciation for my work. That meant so much to me because it rarely came from the top down. -Pay is below par. Pay for full-time staff employees will pay for rent and some groceries but not much else... They also changed the comp structure of the sales team at least 5 times while I was there... but I never signed a new comp structure plan so I'm not 100% sure that I ever got paid true to the comp plan. But let's not mention that there are some employees that get paid over $100k and only show up for half of the day/week. Sam would often complain about a tight budget but his wife is on the payroll to be the chief of company wellness. I literally only saw her in office 3-4 times a month for a meeting or two and did the occasional breath work session with us. -I know they try so so hard to have a hype, modern culture... they do alright at that... but I find that there is a lot of talking about other employees while they aren't in the office. Lots of trash talk and backbiting which makes for a dicey culture. -They hired some sales trainers that were so demeaning and rude for absolutely no reason. I love that management finally realized that Sam wasn't going to dedicate his time and attention to train his sales team, but the guys they hired didn't seek to understand issues from the point of view from the sales team. Sales team took a deep dive after these guys were brought on as trainers. -The last thing I'll say is that if upper-level management doesn't think you are contributing to the bottom line, they will fire you without a moments notice or without a reason. I literally worried I would loose my job before I was ready to leave. No need to give your 2 weeks notice. If they know that you are leaving they will fire you on the spot. Easier to not tell anyone and just quit and leave on them so at least you can leave with your dignity in tack.