The Webster Reviews

2.5

37% would recommend to a friend

(44 total reviews)

Laure Heriard Dubreuil

79% approve of CEO

19% positive business outlook

The Webster has an employee rating of 2.5 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Webster employee rating is 29% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

44 reviews
3.0
4 Jun 2026

Great team culture but pay and growth are issues

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great employee discount, flexible accommodations, tightknit friendly corporate team. You'll get exposure to a lot of different parts of the business and work with teams across Buying, Planning, Stores, E-commerce, Logistics, Accounting, and Technology.Great exposure to luxury brands and the behind-the-scenes work that goes into bringing product to market. If you're proactive and willing to figure things out, there's a lot of room to learn. The people on the teams are generally hardworking and supportive of one another.

Cons

Compensation often does not keep pace with increasing responsibilities, particularly for employees who take on work beyond their original scope. Limited opportunities for meaningful salary growth compared to market rates. Teams are often stretched thin, which can make it difficult to keep up with priorities and long-term projects. Processes aren't always clearly defined and can change frequently. The culture can feel somewhat cliquey at times, and it may take effort to feel fully included depending on your team and role.

3.0
22 Apr 2026

Great discounts and aesthetics, but toxic management culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great employee discounts, clothing allowance. Overall store aesthetics are a dream for a fashion lover, highly praised by well known individuals in the fashion and luxury world. CEO, Laure, is incredible and amazing and I only wish the best things for her and the future of Webster. She needs to reevaluate her management teams.

Cons

Management prioritizes top sellers and turns a blind eye to bad behavior as long as their top sellers continue to produce high volume. Very weak starting pay, you will only make good money once you commit to building a strong clientele 2-3 years in at minimum. Non-motivational tactics implemented by upper management causing high turnover esp for newer employees. No actual room for growth. If you are in sales, you will stay in sales forever or become a manager. Nothing above that unless you commit 5-10 years. If you are a “yes” man and a people pleaser, you will thrive here. If you tend to bring up a lot of concerns or question management, you are putting a target on your back.

2.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Strong aesthetic identity, visually compelling

Cons

Continued expansion despite clear and consistant financial strain Below-market pay that impacts retention and morale Promised growth opportunities rarely materialize in practice Management is not receptive to feedback, leading to a disconnect with teams

Viewing 1 - 3 of 44 Reviews

Glassdoor has 49 The Webster reviews submitted anonymously by The Webster employees. Read employee reviews and ratings on Glassdoor to decide if The Webster is right for you.