Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has been stable over the past 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.7 out of 5 for work life balance, 4.0 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (190) , Software Engineer (52) , Territory Account Executive (51) , Sales Associate (50) , Onboarding Consultant (31) , Senior Software Engineer (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 216 reviews)); "Great benefits and you get to work with restaurants" ((in 137 reviews)); "great people and very hard working" ((in 130 reviews)); "Work life balance is good" ((in 79 reviews)); "Unlimited PTO (that's encouraged)" ((in 54 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"50% layoff because of covid sucks" ((in 44 reviews)); "Managers and time management is bad" ((in 28 reviews)); "Long hours and dealing with unreasonable customers." ((in 16 reviews)); "lack of diversity" ((in 9 reviews)); "life balance can be challenging in some teams" ((in 9 reviews))

What are employees saying about Toast Inc redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc redundancy and their outlook for job security at Toast Inc in 2026.

Toast Inc Reviews

3.8

69% would recommend to a friend

(1,662 total reviews)

Aman Narang

77% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity and inclusion

4.0

Culture and values

3.9

Compensation and benefits

3.7

Work/Life balance

3.6

Career opportunities

3.4

Senior management

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

1.0

28 Jan 2025

"Terrible Company That Damages Your Career and Mental Health"

Cx specialist

Recommend

CEO approval

Business outlook

Pros

You get a steady salary, but it can feel like being stuck in a routine, with little freedom or respect, as if you're not valued beyond just doing the work."

Cons

This has been one of the most disappointing companies I've ever worked for. They hire you full-time, only to lay you off once they've used your skills for their benefit. There's a complete lack of humanity and work-life balance, they pressure you to resign, or they threaten to terminate you. Be wary of their so-called benefits and salary offers; in the end, you’ll be left without a job once you’ve been used

4.0

19 Jul 2025

Great company culture and tech, but Chennai leadership needs serious attention

Software engineer

Recommend

CEO approval

Business outlook

Pros

- Excellent compensation and employee benefits — including lunch, cab, wellness leaves, insurance, and stock options - Up-to-date tech stack with a strong focus on modern frameworks and tools - Management supports staying current with tech trends and encourages continuous learning - Access to AI tools and platforms to boost individual productivity and career growth - Overall, a great place to work if you’re aligned with the right team and location

Cons

- The Chennai office has experienced significant attrition due to recent local leadership changes - Some new leaders have created a toxic environment by frequently undermining and disrespecting the efforts of the existing team - Morale has dropped sharply as multiple experienced contributors have been pushed out or felt forced to leave - Communication from certain individuals in local leadership has been consistently demotivating and unprofessional, with public criticism that borders on personal - There appears to be a power dynamic where a few individuals have formed a clique, creating an unhealthy working environment for others

2.0

17 Jul 2025

NA

Engineering manager

Recommend

CEO approval

Business outlook

Pros

There are no Pros that the company has

Cons

Indian leadership has no spine. US does not want to decentralize power. No good work comes to India

Toast Inc Response

10mo

Thank you for sharing your perspective. It seems you have a lot on your mind, and I'd like to better understand your concerns. As your review indicates that you're a current employee, I encourage you to reach out to your People Success Partner to discuss further.

Viewing 1 - 3 of 1,662 Reviews

Jobs at Toast Inc

Cashier/Customer Service Team Member

Junior Project Manager

Toast Inc

Toast Inc Reviews

Ratings by category

Reviews by job title

"Terrible Company That Damages Your Career and Mental Health"

Great company culture and tech, but Chennai leadership needs serious attention

NA

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