Question 1

Does Total Merchant Services pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Total Merchant Services employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Total Merchant Services. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at Total Merchant Services?

Accepted Answer

56% of Total Merchant Services employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Total Merchant Services 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

Question 3

What are the top reviewed jobs at Total Merchant Services?

Accepted Answer

Customer Service Representative (5), Sales Partner (5), Sales Representative (4), Manager (3), Sales (3), Sales Associate (3), Customer Service Supervisor (2)

Question 4

What are the pros of working at Total Merchant Services according to real employee reviews?

Accepted Answer

"This has been great for people who are new to the industry and don't quite know where their heart lies." ((in 10 reviews)); "Great pay (higher than market)" ((in 4 reviews)); "Easy going atmosphere, friendly staff" ((in 3 reviews)); "Occasional free food and different themes" ((in 3 reviews))

Question 5

What are the cons of working at Total Merchant Services according to real employee reviews?

Accepted Answer

"Management is not supportive and bad culture" ((in 4 reviews)); "Training is geared towards two primary objectives: #1, to learn about the credit card industry, TMS's products & services, their operational software and their office culture, which leads to objective #2: to drive it into your skull that, in all likelihood, you're gonna fail." ((in 4 reviews)); "poor leadership" ((in 3 reviews))

Question 6

What are employees saying about Total Merchant Services redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Total Merchant Services redundancy and their outlook for job security at Total Merchant Services in 2026.

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