Question 1

Is Transcom WorldWide a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Transcom WorldWide have rated their employer with 2.7 out of 5 stars in 525 Glassdoor reviews. This is a lower than average score with the overall rating of Transcom WorldWide employees being 3.0 out of 5 stars. Search open Customer Service (CSR) jobs at Transcom WorldWide now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Transcom WorldWide.

Question 2

Does Transcom WorldWide pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Transcom WorldWide with 2.5 out of 5 stars based on 525 anonymously submitted employee reviews. This is 7.7% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries and benefits at Transcom WorldWide.

Question 3

How happy are Customer Service (CSR) professionals working at Transcom WorldWide?

Accepted Answer

41% of Customer Service (CSR) employees at Transcom WorldWide would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Customer Service (CSR) professionals have also rated Transcom WorldWide with a 2.4 rating for work-life-balance, 3.3 rating for diversity and inclusion, 2.6 rating for culture and values and 2.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at Transcom WorldWide?

Accepted Answer

Customer Service Representative (390), Customer Service Representative (CSR) (177), Technical Support Representative (83), Technical Support (63), Team Leader (55), Technical Support Advisor (44), Customer Service Agent (43), Tech Support (28), Technical Support Specialist (27), Tech Support Representative (23), IOS Technical Support Advisor (20), Call Center Agent (19), Customer Service (18), Customer Support Representative (16), Customer Service (CSR) (14)

Question 5

What are the pros of working at Transcom WorldWide according to real employee reviews?

Accepted Answer

"Totally work from home which is great" ((in 179 reviews)); "Good benefits as they care for their employees and their families" ((in 89 reviews)); "Training was good and paid." ((in 75 reviews)); "Great people and friends" ((in 72 reviews)); "Great colleagues and no extra hours/work needed." ((in 59 reviews))

Question 6

What are the cons of working at Transcom WorldWide according to real employee reviews?

Accepted Answer

"The salaries are low and you have to work from 6 am till 10 pm depending on your schedule" ((in 145 reviews)); "Low pay at my time of employment but I believe this is no longer the case." ((in 87 reviews)); "stressfull no work life balance" ((in 26 reviews)); "Long hours to sit and work" ((in 22 reviews)); "Strict on Punctuality Hard to request time off Easy to Cap out and making it hard to progress within the company" ((in 22 reviews))

Transcom WorldWide

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Great colleagues but treated like a number

One good leader can't overcome poor management and conditions

Flexible time off, but pressure to take overtime

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