High Expectations With Limited Training and Unpredictable Leadership
Pros
There are some talented and hardworking people on the team, and the agency works with a variety of clients across different industries. The range of projects can provide exposure to different areas of digital marketing and web development. Several contract team members are collaborative and supportive, which helps when navigating client work and deadlines.
Cons
Training and onboarding are very limited, so employees are often expected to learn processes on their own while managing active projects. Internal communication can be inconsistent, and expectations sometimes shift quickly without much explanation. At times it felt like priorities and decisions depended heavily on the CEO’s mood that day rather than a consistent process. Compensation and benefits are also fairly limited compared to industry norms. Pay tends to be on the lower side, there is no PTO available until after the first year of employment, and the company only offers six paid holidays annually. Health insurance options can also be expensive for employees, leaving many to cover a significant portion of the cost themselves. There have also been situations where employees were dismissed suddenly without prior conversations about performance or warning that their role was at risk. Because of this, job stability could feel uncertain regardless of performance or time with the company.