-You are not a repair technician here — you are a salesman who happens to know how to fix things.
-There is no extra pay for being skilled at repairs. Commission is based strictly on sales, not on technical ability or the complexity of repairs you handle.
-The company has a culture of forced malicious compliance. Employees are expected to attach subscription-based insurance plans to customers’ phone bills.
-The environment encourages dishonesty, rewarding those who push unnecessary products instead of those who provide quality service.