Upwork Reviews
Updated 8 Jun 2023

Found 355 of over 464 reviews
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"work from home is the benefit in terms on earning" (in 34 reviews)
"Provides you an opportunity to get a remote work" (in 25 reviews)
"It's hard to find good employees" (in 6 reviews)
"Don’t believe what they tell you about growing pains" (in 8 reviews)
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- Current Employee★★★★★
Pros
Work From Home available for me.
Cons
Nothing to say about this.
- Current Employee★★★★★
Pros
Easy to work Flexible work hours proper communication facility
Cons
Payment delay Less information about job role
Continue reading - Current Employee★★★★★
Pros
You can work remotely as a freelancer.
Cons
Sometimes you have to work on more than 2-3 projects simultaneously
- Current Employee★★★★★
Pros
1-beat place to work 2-You get lots of time 3-Very Helpful team 4-Chance to work with international clients 5-Worklife balance
Cons
No cons i think at all
- Current Employee, more than 5 years★★★★★
Pros
Flexibility and great clients along with great support
Cons
There are no cons for working at upwork.
- Current Employee★★★★★
Pros
Good and open culture Work life balance is good Working with smart people is always a plus for devs
Cons
No cons as i have been her for long and i dont see any problem of any sort yet
- Former Employee★★★★★
Pros
very good environment, worklife balance
Cons
hard for begginers to start
- Current Employee, more than 1 year★★★★★
Pros
Ambience is good, but management is very bad.
Cons
1, Full pressure to employee 2. The management is abusive to its employer 3, They even send emails at night for urgent fixes, so very bad work life balance 4. No salary hikes
Continue reading - Former Employee, more than 1 year★★★★★
Pros
- Upwork provides real economic opportunity to freelancers around the world. Look at some of the reviews here; a lot of the positive ones are from people who clearly found work THROUGH Upwork and love the company as a result. This is a good thing, but it distorts their reputation on Glassdoor because those people don't actually work FOR the company. - WLB was good before I left. - The company's raison d'être is worthwhile.
Cons
- The C-suite has been a revolving door over the last year except for the CEO. She is the constant during this downturn and, as others have pointed out, deserves to be let go. I can't believe activist investors haven't demanded that she be fired as the stock price is in the gutter and guidance is only getting worse. - Generative AI represents a real threat to the company. There is no compelling reason to hire a logo designer, contract for data entry, etc. in the future if AI can do it for you. Based on current trends, this company will struggle to integrate any type of compelling AI into their product while it eats away at their core value prop to customers. - Ancient tech stack that makes work impossible. - Testing methodology is slow and incremental improvements are treated as huge victories. They miss the forest for the trees.
Continue reading - Former Employee, less than 1 year★★★★★
Good perks, tough KPI targets
5 Jun 2023 - Account Executive in Chicago, ILRecommendCEO ApprovalBusiness OutlookPros
There were a lot of in-office perks, competitive pay, good benefits, and at the time (2019) the concept of companies hiring remote talent was new and intriguing to clients.
Cons
The culture of the sales team was pretty competitive and cold. At times it felt like a popularity contest with management. My direct manager got let go for some reason soon after I started, and then I was eventually let go for missing dials targets (but being well above revenue targets) a couple months in a row. I was never put on a performance plan. Almost half of my book of 16 businesses were either international in crazy time zones, or were accounts that I was told I couldn't call because the last rep who had them harassed them too much. It made it difficult to hit my dials without harassing my contacts, but after the initial conversation with my new boss about not hitting dials, I exceeded the dials target the next month (and again exceeded revenue goals), but I was still let go. Just seemed like they didn't want me there anymore after they already fired the person who hired me.
Upwork Reviews FAQs
Upwork has an overall rating of 4.1 out of 5, based on over 464 reviews left anonymously by employees. 78% of employees would recommend working at Upwork to a friend and 62% have a positive outlook for the business. This rating has been stable over the past 12 months.
78% of Upwork employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Upwork 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.
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