Vertex Reviews

3.4

53% would recommend to a friend

(362 total reviews)
avatar

Chris Young

57% approve of CEO

49% positive business outlook

Vertex has an employee rating of 3.4 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vertex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

362 reviews
1.0
20 Aug 2019

Vertex Inc.,

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Used to be a humane company, but is no longer so. Nothing too specific or special to add from the 'Pros' perspective.

Cons

Elimination of certain employees, just to consolidate the operations in a particular part of the world. A bit of mocking about third world countries. During the elimination process, HR is just a mute spectator and the particular scapegoat is at the mercy of the Boss's whims and fancies. The attitude in some cases is bureaucratic, and in other cases, arrogant and humiliating. If one has powers today, they can do anything. No training systems in place to learn the software tools used by the company. People are expected to do self study, and if they are unable to cope - para 1 above applies. You are put under a terminator, harassed, humiliated and made to resign, after building up a case against you.

1.0
19 Oct 2025

India Leadership quality reflects company culture- Interview Experince

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good name in Tax World

Cons

I recently went through the initial interview process with Vertex Inc. for their India hiring. Honestly, it was a disappointing experience , its not because of the role itself, but because of the quality of leadership representing the company. The person who interviewed me holds a senior director-level title, yet the conversation felt more like talking to a school going kid rather than someone capable of leading an engineering organization. There was a lack of technical depth, no clarity about the company or its vision, and a clear discomfort in handling questions that any senior engineer would normally ask. Out of curiosity, I checked their professional background afterward and it only confirmed my concerns as no substantial experience leading engineering teams or building complex products. It felt like leadership was chosen for compliance, not competence. I eventually rejected the offer because joining such an environment would have meant working in a culture that values obedience over innovation. If the intent is to build a strong India presence, then real, experienced leadership is critical. Surrounding teams with “yes-people” may create a comfortable illusion of control, but it kills innovation and drives strong talent away.

1.0
2 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Opportunities to work with global teams Access to technical tools and learning platforms Exposure to international projects Brand value in the global market Salary and benefits are competitive

Cons

In India, team dynamics have been negatively affected by internal lobbying. Some managers lack technical knowledge and focus more on intimidation than mentorship. Poor leadership decisions are impacting team morale. A visible lack of merit-based recognition and growth. Cultural disconnect due to imported management practices.

Viewing 1 - 3 of 362 Reviews

Glassdoor has 434 Vertex reviews submitted anonymously by Vertex employees. Read employee reviews and ratings on Glassdoor to decide if Vertex is right for you.