Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

52% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (106) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 93 reviews)); "Money and benefit was good." ((in 49 reviews)); "most staff are friendly" ((in 48 reviews)); "Great team and energy to work in" ((in 48 reviews)); "Perks and facilities are good" ((in 30 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 117 reviews)); "Poor management and organisation set up" ((in 107 reviews)); "Long hours and the pay doesn’t make up for it" ((in 78 reviews)); "Low Salary and rota shifts." ((in 38 reviews)); "Managers always sided with customers even when in the wrong." ((in 28 reviews))

Skip to content Skip to footer

Notifications

Virgin Active

Virgin Active Reviews

3.4

52% would recommend to a friend

(1,229 total reviews)

Dean Kowarski

52% approve of CEO

39% positive business outlook

Ratings by category

4.0

Diversity and inclusion

3.3

Culture and values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

1K reviews

5.0

1 Aug 2019

thats really good to work here

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

best enviroment ever in this company

Cons

cant talk about cons there in ni

Virgin Active Response

Amazing!! So happy to hear this :) Thank you for all of your hard work so far and adding to our success. Keep up the good work! Radha

5.0

25 Jun 2026

Friendly staff and flexible hours, but often short-staffed

Lifeguard

Recommend

CEO approval

Business outlook

Pros

Friendly staff and flexible working hours

Cons

Can often be too short staffed

5.0

18 Jun 2026

Enjoyable workplace, but long hours and rude customers

Kids club attendant

Recommend

CEO approval

Business outlook

Pros

Great place to work if you like working with people

Cons

Long hours and rude customers

Viewing 1 - 3 of 1,229 Reviews

Jobs at Virgin Active

Addetto/a Commerciale e Assistenza Clienti - Genova

Genoa

View job

Addetto/a Commerciale e Assistenza Clienti - Torino Le Gru

Grugliasco

View job

Addetto/a Commerciale e Assistenza Clienti - Torino Collection

Addetto/a Commerciale e Assistenza Clienti - Bolzano

Addetto/a alle pulizie part time 21 ore - Art.1 L.68/99 - Napoli Fuorigrotta

Italy

View job