Reviews by job title

19 reviews
2.0
9 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Travelling the world, meeting amazing people and meeting friends for life.

Cons

Intense training, training instructors unsupportive, it’s almost like military training. Some crew members are genuinely awful humans, you need a very thick skin. Cabin crew managers are the worst

4.0
26 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Virgin put alot of work into training their cabin crew, the recruitment process is long (all together was 6 months for me) and then an additional 5 weeks of training before you get your wings. When you finally reach the skies you will meet the most amazing people. Other Cabin Crew members and managers honestly want the best for you and yes of course there are a couple of "bad eggs" however 99% of the staff are lovely. You get to visit some amazing places, mainly USA.

Cons

You will experience tiredness like never before, if you are commuting it can become dangerous. I was within their distance limit of 1 hr 45 minutes but crew travel from all over the UK and also Europe. I have spoken to staff who have been so tired they have been in serious accidents trying to get home. You are given rest on board however from my personal experience it is not always guaranteed. I have had 9 hour flights with no crew rest and also had 6 hour flights with management who dont believe in giving crew rest on under 8 hour shifts. Keep in mine that although the flight might only be 6/7 hours, you will be awake around 18-24 hours at a time. My longest time awake from one trip was 37 hours! The pay is disgraceful compared to other airlines and what the team put their bodies through. I was earing £19,200 and had to kill myself picking up extra trips for the additional sector pay of £56 per flight. However if you then fall into high hours, you will be sat at home with only your basic income.

2.0
9 Jul 2022
Recommend
CEO approval
Business outlook

Pros

An opportunity to travel and explore the world. Meeting new people. No two days are ever the same. Fair concessionary travel although standby travel is stressful because it’s always space available. Passenger loads can change very quickly.

Cons

Zero respect from Crew Managers towards the cabin crew community. The company expect the world and give very little in return. Too much backstabbing at all levels. You really don’t know who you can trust. Many crew don’t like receiving feedback or being coached. Experienced managers are treated like fools who have to explain and justify everything they do. The image portrayed by the company is very different to the reality. Virgin Atlantic was once a big happy family. Those days are long gone. The company doesn’t value experience. They’re always ready and willing to get rid of long serving crew when the opportunity arises. Despite the government offering furlough during Covid to enable companies to keep their staff, many airlines including Virgin Atlantic used the opportunity to get rid of crew they no longer wanted. They were quickly replaced with younger people on different contracts. If you want to work for a company who offers job security and where you’ll feel appreciated, Virgin Atlantic is not the company to join.

3.0
12 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Get to go to some beautiful destinations Great staff travel scheme

Cons

Terrible senior leadership team (don't believe cabin crew should be treated fairer) Pay is absolutely shocking Terrible sustinance allowances for when down route Short trips Minimum days off between trips Hard to progress within the company

3.0
24 Jan 2026

Fun but frustrating

Recommend
CEO approval
Business outlook

Pros

Great travel perks, some great colleagues, good benefits package for healthcare, the sickness /long term sick scheme is great, but actually abused by so so many people.

Cons

The business very much views cabin crew as bottom of the pile, the crew management team are unqualified to manage individuals and complex circumstances, it’s dis organised and frustrating. If you’re a female with a young child you can pretty much get what you want (don’t get me wrong this is extremely progressive and great for working mothers) but as a male with family issues you are treated completely differently. The business as recent has dropped hiring standards completely, hiring many young new staff with poor work ethic and more interest in their social media profile than maintaining pillars of the brand. Promotion is given to those that volunteer time off and are friendly with management, rather than performance metrics.

2.0
21 Jan 2024
Recommend
CEO approval
Business outlook

Pros

The cabin crew are the only reason I go to work. You have so much fun on board and when you’re away! It’s a career you’ll love and stick with forever or it’s an amazing experience.

Cons

They lie about what your life will be like. Have very little time off. Their cabin crew have second jobs to afford to just live whilst their CEO was the highest paid CEO in Europe in the same year he made 75% of his staff redundant.

1.0
4 Jul 2022

Poor management

Recommend
CEO approval
Business outlook

Pros

You get to travel long haul. Amazing crew.

Cons

Poor management who have no respect for the cabin crew. Dreadful wage.

4.0
10 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Very happy working for Virgin

Cons

The pay for cabin crew is poor

3.0
19 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Never get bored Cabin Crew are great to work with

Cons

Low pay that keeps getting lower Turnarounds are now shorter and trips more tiring The senior management don’t really care about the crew. Conditions and pay are getting worse. We’re financially less well off and more tired than ever.

Viewing 1 - 3 of 19 Reviews

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