Does Vision Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, Vision Direct employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Vision Direct. This rating has been stable over the past 12 months.

How satisfied are employees working at Vision Direct?

46% of Vision Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Vision Direct 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Vision Direct?

Customer Service Representative (8) , Customer Service Advisor (6) , Copywriter (2) , Customer Advisor (2) , Team Manager (2)

What are the pros of working at Vision Direct according to real employee reviews?

"Great office, part of the Luxottica group" ((in 3 reviews)); "Good people on the ground" ((in 3 reviews))

What are the cons of working at Vision Direct according to real employee reviews?

"Training is awful, new starters are put on calls too soon after sub par training and most come out of training not knowing what to do." ((in 3 reviews))

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Vision Direct

Vision Direct Reviews

Compare reviews

3.2

46% would recommend to a friend

(54 total reviews)

36% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.2

Culture and values

3.2

Work/Life balance

3.2

Compensation and benefits

2.9

Senior management

2.5

Career opportunities

Vision Direct has an employee rating of 3.2 out of 5 stars, based on 54 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vision Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

54 reviews

2.0

20 Apr 2026

Needs improvement

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Most of the customers are generally nice and easy to deal with and benefits are good.

Cons

Management take an extremely long time to make even the smallest changes.

4.0

24 Jun 2025

Good place to work

Accountant

Recommend

CEO approval

Business outlook

Pros

Friendly Staff & Good Flexibility

Cons

Salary not in keeping with marketplace

4.0

14 Mar 2025

Good Employer

Human resources business partner hrbp

Recommend

CEO approval

Business outlook

Pros

Work for an large international group Glasses discount comprehensive health cover

Cons

A bit too much change in one go.

Viewing 1 - 3 of 54 Reviews

Jobs at Vision Direct

Roll to Roll print operator