Waystar Reviews

-Pay is far below market value for the majority of people. -Company refuses to give people fair, useful raises to compensate for the low wages. Many people have left to get a better wage. -The Company is now funded by Bain Capital, this is Mitt Romney's venture capitalist firm. They are shady and dirty. Google this: "Bain Capital death squads"". Would you want your paycheck coming from them? -There is no future with this company. Bain Capital's whole business is about finding broken companies, fixing them up and selling them off, part by part and turning a profit. It's happened before, it will happen again. -On the engineering side, there is a good ol' boys club at the top. If they like you, you'll get ahead. If they don't, your career will stagnate until you decide to leave the company. -The upper levels of engineering management are petty and untrustworthy, they will hold grudges about silly things and will stab you in the back if it suits them. -So. Many. Layoffs. -Communication is bad, management flat out lies. -The work is exceptionally boring. The company likes for you to learn your job and stay there. Don't try to move around to something else inside the company or want to better yourself professionally. -The healthcare coverage is bad and expensive. You'd probably do better getting a private policy, which is probably what they want, truth be told. -When you are interviewing, they will promise you just about anything to get you to sign on. Don't believe any of it. Not one person I knew while working there got anything they were promised during the interview phase. I certainly didn't. -The location is bad. On the edge of downtown and the ghetto. Once or twice we saw SWAT in the housing projects across the street. -If you don't live in downtown or nearby the office, you'll hate the traffic you have to deal with daily. -Turnover is high. Most of the good engineers have realized that there isn't a future and have left for better positions at other companies. Guess what is left working there? -There isn't much of a culture here. Don't buy if it someone tries to tell you otherwise. -After the Navicure merger they immediately took 1 week of vacation away from employees because "ZirMed was too generous with it".

I left Waystar due to a vague RTO plan, lower than average compensation, and limited opportunities to work with new technology. I thought I left on good terms, having had nothing but glowing reviews throughout my employment and receiving a strong counter-offer when they tried to retain me. As part of my exit interview I stated that my primary reason for leaving was compensation, but had they paid me what they counter offered I never would have even shopped around. I suggested they pay people what they are worth up front instead of waiting until they are leaving if they want to retain them. A year and a half later I was approached by a recruiter for the same type of role at Waystar at a more competitive salary and considered returning. The recruiter took my information to Waystar and was told that they couldn't even consider me. On paper, I'm the perfect candidate since I had done exactly this role just recently. Familiar with the tech stack, culture, everything. No onboarding necessary. But they wouldn't even talk to who they previously considered a "strong performer". Apparently blacklisted for giving constructive criticism about management. That place is a shell of what it used to be.