Does Wickes pay their employees well?

According to anonymously submitted Glassdoor reviews, Wickes employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Wickes. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Wickes?

54% of Wickes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wickes 3.2 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Wickes?

Customer Assistant (61) , Customer Service Assistant (51) , Sales Assistant (39) , Design Consultant (34) , Customer Service (32) , Operations Manager (31) , Store Manager (24) , Shop Floor Assistant (17) , Customer Service Representative (15) , Duty Manager (15) , Cashier (14) , Kitchen and Bathroom Advisor (13) , Shop Assistant (13) , Store Assistant (12) , Sales Associate (11)

What are the pros of working at Wickes according to real employee reviews?

"Great people to work with" ((in 49 reviews)); "The staff were friendly and approachable as soon as I joined" ((in 46 reviews)); "Had some great colleagues!" ((in 42 reviews)); "Wickes have a great culture and can do attitude." ((in 25 reviews)); "Good opportunities to climb the ladder" ((in 10 reviews))

What are the cons of working at Wickes according to real employee reviews?

"Pay is low" ((in 54 reviews)); "Their people management skills are poor" ((in 53 reviews)); "Certain managers being so demeaning and patronising that many staff felt that they wanted to leave." ((in 32 reviews)); "Hours are long and work weekends" ((in 28 reviews)); "You get no training upon starting the job." ((in 17 reviews))

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Wickes

Wickes Reviews

3.3

54% would recommend to a friend

(804 total reviews)

David Wood

66% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.3

Culture and values

3.2

Work/Life balance

3.0

Senior management

3.0

Compensation and benefits

2.9

Career opportunities

Wickes has an employee rating of 3.3 out of 5 stars, based on 804 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wickes employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

804 reviews

4.0

3 Jun 2026

Good managers and helpful colleagues

Colleague

Recommend

CEO approval

Business outlook

Pros

Good managers and helpful colleagues.

Cons

It took too long to relocate to main store.

5.0

15 May 2026

Supportive colleagues in a calm work environment, but pay lags

Customer service assistant

Recommend

CEO approval

Business outlook

Pros

Really calm and welcoming work environment. I work with amazing people who are always willing to help and support where needed.

Cons

Could pay above the minimum wage

4.0

11 May 2026

Friendly staff but challenging customers and theft issues

Team member

Recommend

CEO approval

Business outlook

Pros

Staff and managers are friendly

Cons

With the area, the customers can be aggressive, very rude and a lot of thefts happen

Viewing 1 - 3 of 804 Reviews

Jobs at Wickes

Customer Service Assistant

Sutton Coldfield, England

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Reviews by job title

Good managers and helpful colleagues

Supportive colleagues in a calm work environment, but pay lags

Friendly staff but challenging customers and theft issues

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