William Reed Reviews

3.7

81% would recommend to a friend

(97 total reviews)

Tracy De Groose

Not enough data to show CEO approval

72% positive business outlook

William Reed has an employee rating of 3.7 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have a good working experience there. The William Reed employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

97 reviews
3.0
31 Dec 2015

Decent company to work for

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lot of responsibilities and lot to learn in this well established company

Cons

If you are not working in sales, you basically have to toil and toil to get the most minimum pay rise. Very poor in terms of pay hike.

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William Reed Response
9y
Thanks for your feedback and for your comments. We will take this on board and improve where we can.
1.0
2 Aug 2016

Out for themselves. Suck the life from you. Avoid!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You can progress from within as people leave or get made redundant and you can climb into the roles they vacate across the company. If you want what comes with that, give up your sanity and move near to Crawley.

Cons

Location is depressing and a pain. There is a lack of real concern for employee progression and myself and other employees feel trapped, rather than inspired. It's also all about the bottom line for these guys. One or two 'lifers' - who will stay here as they live locally or it is convenient. More interest in events than publishing or quality training. Also lots of the HR decisions dubious due to covering tracks and managing hiding why most of our colleagues have departed. Lots of redundancies to get a bit of extra cash in when necessary. You are a number, not a person. They even started charging for coffee once they realised it was popular with staff. They give with one hand, but they make us feel subservient. It doesn't take much to be a good employer. Unfortunately, these guys are good at presenting themselves as good employers, not being that.

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William Reed Response
9y
Thank you for the detailed review and for highlighting the concerns you have. We want to ensure that all of our employees have a positive experience whilst working with us and feel comfortable discussing issues with the HR department. I can see that you are a current employee so we would be happy to discuss your issues in more detail if you would like to. I’m keen to address a few of the issues that you’ve raised as we have made changes since your review was posted last year: - Training and development is very important to us and we continue to look at how we can improve in this area. If you have specific ideas or training requirements please raise these with us as we always look positively at requests from people wishing to develop their skills - Attendance at Company parties is entirely voluntary and the parties are well received by a majority of employees. We like to provide an opportunity for colleagues to relax in a fun an informal way and to show our appreciation for everyone’s hard work. We always obtain feedback after such events so please share your views with us or get in touch if you have ideas on how to improve future social events - The events area of our business is very important to us, however, we are also have lots of exciting things happening in digital and print content side - We recognise that the location may not suit everyone but we are working hard to make it as pleasant an environment as possible. Our staff café area is proving popular, we have improved parking facilities and are increasing our range of employee well-being initiatives. We are glad you enjoy the premium coffee which is subsidised by the company but does incur a minimal employee contribution. Please note that there is standard tea, coffee and chilled water available at all teapoints for us all to enjoy free of charge
1.0
30 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Not many pros for the business.

Cons

* Senior management not willing to welcome innovation or new ways of working (despite processes/programs being old and outdated/events not making the money they should be) * Lack of training / culture of teaching within the team. Everyone so overworked and short staffed that there's no room for teaching, which is very clear in those in analytical roles where previous knowledge is expected/required. Lots of mistakes made on analytical side of business yet no training offered to help these colleagues better themselves. * Biased management, favouring ideas of those they like over those that make practical sense for the business. * Chaotic ways of working. Hardly any solid processes in place. * Due to high levels of turn over only 1 colleague has sound knowledge of the core programs being used, therefore if something goes wrong with it there is an onaslaught of requests to that person, creating a bottleneck effect. * Attitutude of 'we've always done it this way', with outdated ideas and no budging on them. * An archaic hierarchy where those with no knowledge on marketing would make marketing decisions, causing ill advised paths to be taken. * Huge workloads, short ldeadlines (this is the way of events but this is particularly true here). * Lack of synchronisation between neighbouring teams: sales, ops and marketing always at odds with one another. Seems like these problems are long embedded. * Belligerent colleagues whose behaviour was overlooked/ignored despite multiple complaints, as they were an essential team member. * Under staffing, only 1 member in raphics/art department - again creating a bottle neck.

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William Reed Response
2y
Thank you for taking the time to provide this feedback. If you feel you have any unresolved issues that you would like to explore in more depth please contact HR.Team@wrbm.com. Feedback is very important to us and we have recently invested in an engagement tool to help us facilitate and respond to employee opinion. We are committed to continually investing and improving our systems and culture and feedback plays an important part in this. We are proud of the innovation, achievement and strong collaboration and teamwork that we have here at WR and are sorry that this was not your personal experience of our company. We hope that you have moved onto something that you love and wish you every success.
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