WineDirect Reviews

Updated 18 Jun 2020

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3.1
52%
Recommend to a Friend
54%
Approve of CEO
WineDirect CEO Joe Waechter (no image)
Joe Waechter
19 Ratings
  1. "Amazing company with great people."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Developer in Vancouver, BC

    I worked at WineDirect full-time for more than 5 years

    Pros

    - The ability to voice what you're passionate about and be heard. - Hard work pays off with recognition and the ability to take on more responsibility. - Fun office culture with a beer fridge.

    Cons

    You must enter 5 words here.

  2. "Fun company that cares about career growth"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Vancouver, BC
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at WineDirect full-time for more than 5 years

    Pros

    Great work/life balance, along with perks such a free lunches on Fridays, remote days, and flexible work hours. If you want to change roles or grow in your current position, they offer the flexibility to do so.

    Cons

    The pay isn't as competitive as other Vancouver companies, but the environment does make up for that.

  3. Helpful (8)

    "Awesome Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in American Canyon, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WineDirect full-time for more than 3 years

    Pros

    There is a culture of people who are really smart and ambitious and WDI gave us the opportunity to learn and grow. There isnt much growth vertically due to its size, but I was able to grow a lot horizontally and better my experience when I was there. If my husband hadnt gotten a job in another town, I would still be there. But because of my experience at WineDirect, I was able to get a great job in our new home town. I loved my colleagues and manager there and felt that we were a true team from the very top of the company all the way down to the newest person. If only every company was this challenging and fun! I miss you all soooo much! XOXOX

    Cons

    I would have liked to be able to earn a bonus but this was not a possibility there. But they did pay well and it was a fun place to work.

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  4. Helpful (8)

    "Toxic Work Culture"

    1.0
    Former Employee - Former Employee in American Canyon, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WineDirect full-time for more than 5 years

    Pros

    Beautiful facility, office, coffee, Friday Happy Hour

    Cons

    Executive Management Team does not have a clue about creating culture but preaches it is the most important thing. Values defined are nonsense as they are not truly understood at the top. This is not High School. Stop bad mouthing employees to whoever will listen, making excuses for those with poor performance and working solid employees ridiculously long hours including weekends. The best employees have left and are continuing to leave.

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    WineDirect Response

    May 23, 2019HR Director

    Hello, thank you for your feedback. We consider feedback important as we strive to grow as an organization. We want all employees to feel engaged and excited about the work they are doing. If you would be willing to share more details about your experience, we’d like to personally speak with you to make things right, and learn how we can improve for the future. Please reach out to myself, a member of the executive team, or human resources so that we can hear more about your situation. Sincerely, Joe Waechter, President & CEO, WineDirect.

  5. Helpful (7)

    "A Disappointment"

    1.0
    Former Employee - Anonymous Employee in Napa, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at WineDirect full-time for more than 5 years

    Pros

    A good concept but lacks the leadership to execute.

    Cons

    There is a serious lack of competence and emotional intelligence at the top. Promises are made to customers that are impossible to honor. The environment is toxic, where badmouthing and blame is the order of the day instead of creating an environment where solutions are fostered. Middle managers have nowhere to turn with questions or assistance.

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    WineDirect Response

    May 23, 2019HR Director

    Hello, thank you for your feedback. We consider feedback important as we strive to grow as an organization. We want all employees to feel engaged and excited about the work they are doing. If you would be willing to share more details about your experience, we’d like to personally speak with you to make things right, and learn how we can improve for the future. Please reach out to myself, a member of the executive team, or human resources so that we can hear more about your situation. Sincerely, Joe Waechter, President & CEO, WineDirect.

  6. Helpful (6)

    "Finance Temp"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Finance Temp in American Canyon, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at WineDirect full-time for less than a year

    Pros

    Beautiful Facility. Very modern. Most of the employees I met were very welcoming. But the cons far outweigh the pros.

    Cons

    Horrible Management. Preferential treatment to select employees and CFO is beyond forgetful, rude and disrespectful. After only a few days in this environment I refused to return.

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  7. Helpful (1)

    "Best Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Napa, CA
    Recommends
    No Opinion of CEO

    I worked at WineDirect full-time for more than 3 years

    Pros

    Happy Hour on Fridays were the best part.

    Cons

    Extremely busy during Christmas and New Year! Hard to take the day off.

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  8. Helpful (8)

    "Good on paper"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Service Representative in American Canyon, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WineDirect full-time for more than a year

    Pros

    Good on paper. Full service product and services offering plus the reach around sales pitch experience. Nice new building and Friday happy hour to drink alcohol.

    Cons

    Leadership manages by chaos and ambiguity leaving a wake of "what did i do wrong" feelings. Not sure if it is an unintentional disorder or it's intentional but the only way to describe the after taste. If you're not part of the "A" team, your chances of promotion, development and any clear direction is equivalent to a winning the lottery. Mid-management turnover and short tenure was a bad sign while I was there. Software team lacks maturity and is detached from the pulse of the industry and client needs. Puts Client Services in the middle having to make excuses and empty promises of "it'll be fixed" soon. It's not rocket science in the wine or software industry. Unfortunately, Client Services was no better on self improvement. Any recent positive review is most likely suspect.

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    WineDirect Response

    May 23, 2019HR Director

    Hello, thank you for your feedback. We consider feedback important as we strive to grow as an organization. We want all employees to feel engaged and excited about the work they are doing. If you would be willing to share more details about your experience, we’d like to personally speak with you to make things right, and learn how we can improve for the future. Please reach out to myself, a member of the executive team, or human resources so that we can hear more about your situation. Sincerely, Joe Waechter, President & CEO, WineDirect.

  9. "WineDirect"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at WineDirect full-time

    Pros

    Great people, great culture, lots of opportunity to learn and grow from different departments

    Cons

    Fairly small sized company, its a bit calm if you're looking for a fast pace work environment especially to grow.

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  10. "It's about the people in the Vancouver office – and they're great!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at WineDirect full-time for more than a year

    Pros

    Smart, supportive, hard-working team; plenty of anonymity. Leaders really work for the team and everyone is open to ideas and trying new things, both for process & technology. Unbeatable location (beside Waterfront Station). I look forward to going to work every day.

    Cons

    Hard to find! The Vancouver/Canada employee benefits coverage is not equivalent to that of the head office in Napa, CA. There are plenty of office perks, however!

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Found 29 reviews