3.4
63% would recommend to a friend
Vernon Brewer
73% approve of CEO
39% positive business outlook
Pros
Because it won't let me submit this without saying something, I will say that I always got paid every month. That was a pro, because who doesn't want a paycheck? But this is also something that you get at every job. Even when working at McDonalds.
Cons
-Terrible work/life balance. -Terrible leadership. -Funding managed poorly.
Pros
Some of the funds raised actually go towards foreign PARTNER owned programs. Met a few genuine individuals with a respectable work ethic. Multiple days off, for those not on the phone team, around Christmas as an attempt to compensate for poor wages.
Cons
I was saddened by not only how poorly funding is managed, but how senior roles actually treat staff across the departments and faith is leveraged. Senior leaders travel and live high maintenance lives. They talk down to or completely ignore those who are not their preferred cook cutter hipster or “yes man”. The way they lead by fear with a fake Christian smile was just disappointing and heartbreaking. I actually witnessed the CEO going off in a very unprofessional manner on staff over minor details (more than one occasion). I recently learned he stepped down and was replaced by someone who places far too much emphasis on image. Underpaid, overworked, and no real room for growth. They capitalize on faith to make individuals feel obligated to stay. Many overpaid managerial/senior roles are given to those based on relationship and not properly groomed to lead their department. Over all , the lack of proper planning was appalling, resulting in many staff being forced to work in an unnecessary chaotic manner for events. I was legitimately concerned about the mental/emotional well being of some of my coworkers, and often. Also shocking was how it is really a nonprofit marking company and doesn’t own any programs. However, many had zero issues with taking credit for the work of foreign programs that funds were raised to go towards. From my understanding, they have had several lay offs and multiple assets have voluntarily left the organization. Working for this organization definitely changed my Christian lens and leaving was the healthiest choice I could have made. I have thoroughly enjoyed where my path has led me and hope others find alternative nonprofits to work for as they are not all ran this poorly. Always do your research PRIOR to working for a nonprofit that appears to be great.
Pros
- Worked with an awesome team that was incredibly talented - Great staff development and I felt appreciated on a general level - World Help excels at reminding employees that they are valued and their work matters (but it starts to feel fake once you work with upper management one-on-one) - Great vacation time - Overall friendly, kind coworkers - You felt like your work was making a difference, and some employees even got to go out into the field and see donations at work - Best team environment I've ever had
Cons
- Unless you had no opinion and never questioned anything, you weren't a good fit. Total followers were rewarded, anyone who questioned the ethics of their job or suggested change was told to put their head down and do their job - I never had enough work to do and felt guilty about the donor money that went toward my paycheck, but when I brought it up with management they insisted I do only the work they'd planned on the timetable they'd designed, so I was bored frequently - Not much room for advancement - One of their core values is "total transparency" but I was specifically instructed to make information vague for donors - World Help is essentially a middle man in the humanitarian game, so donors give World Help money, and that money goes towards organizations on the field. What was weird was that we would often spin our partner's stories to make it sound like World Help specifically was on the ground doing things, when in reality it was our partners doing the work - Upper management were often extremely difficult to work with and outright rude--"diva" is the best word to describe them - Upper management constantly spins the narrative that "World Help staff is a family", but it didn't feel like family when you were treated like a cog in the machine - The tactics used to raise money felt morally questionable at times. Felt like we were selling poverty porn to make people give
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