Zopa Reviews

Pros

There are no Pros for this company

Cons

Referred a friend , after performing well in all the interview rounds they give silly reasons to reject you.

Advice to Management

Please don't play with employees emotions

Pros

Most people are friendly, the work is interesting and offers great experience

Cons

.Net has somewhat taken a backseat despite powering the legacy P2P systems which make the money. All the new Bank projects are JVM.

Pros

IF you want to join Zopa - join any department apart from HR/Operational Department/functions Great view Work from home days Location

Cons

When I first started Zopa I thought I was in a dream and that everyone is super nice and friendly and was waiting for someone to switch or shout, but this wasn’t the case. A few months went by and everything was looking positive until, the company do 360 feed back, when I had my catch up this was fed back to me and half of the stuff that was mentioned was false, this feed back comes from people in your team and can... be very bias (I sense feedback should ONLY come from your manager). After this interaction I came to notice that Zopa is a very ‘clicky’ environment and if you don’t fit in they will make excuses to get rid of you (which I have seen so many people come and go). Zopa believe in certain values that everyone should be himself or herself but Zopa/HR contradicts them. In my experience HR/managers will play on your weakness and manipulate them and use them against you and say ‘it has something to do with your conduct’ (as an excuse) BE CAREFUL Being part of the operations department it comes with a lot of change by default however, the team I was in had between 4 to 5 manager changes in the space of 1 year and 6months. Members across the operations department were being promoted under false pretences (because there are a lot of favouritism across the departments by the managers) I would be very careful if you’re thinking of joining Zopa, especially in the operations teams, as the leaders/managers are only out for themselves (business needs) and do not care for your wellbeing or career progression. (unless you are thier 'favorite') Systems are very slow and prove difficulty in trying to perform in your job but, they are looking to imporve.

Advice to Management

HR needs to review current managers job specs - internal/external recruitment need to hire better managers ONLY in the operation departments such as underwriting/customer service/colletions/recoveries/payments . For current employees, you need to keep the retention of your staff as so many people are leaving in a short space of time and near to bank launch. (seems worrying)

Pros

Great experience so far, from a perfect interview process that was hassle-free to completing probation with all the support I could ask for. Fell as I've settled well and the company has done everything they could to make this a great experience.

Cons

Nothing major that I have seen at this point, the small issue, as with all companies I have worked for, is communication between departments at times.

Pros

Just free breakfast - nice river view

Cons

I have never been treated so disgusting by a company. The department is very clicky - if you do not fit in, or zopian enough you will not stand a chance here. I was asked to leave after a week of working there, not sure on what grounds, I was just told they received a lot of negative feedback, none of which was really explained. The parts that were explained to me were extremely petty and sounded like excuses. The... manager was almost in tears when they asked me to leave which had me questioning what really the reason was for my termination. I was asked to leave with immediate effect couldn’t collect my things myself or go back upstairs. I felt like I was being treated like some sort of criminal. The HR lady was patronising and said when I left 'at least today is a nice day, you can enjoy the sun'. I didn't feel that comment was very considerate after sacking someone for pretty much no reason. If the people who you work with is important to you, I would consider working here.

Advice to Management

To treat people with more fairness. Give people time to adjust to their surroundings.

Pros

Great culture of doing the right thing, whilst being prepared to make bold choices. talented people working well together in a Tribe model.

Cons

Can be a bit hectic/disorganised compared to larger older companies.

Pros

- Enjoyable work culture (high performing but relaxed at the same time) - Great people (real diverse group who support one another) - Company meetings on a Friday (includes drinks) keeps you updated and motivated - Very open leadership team...no egos - Office location - right on the river and near the Tube

Cons

- Interview was tougher than other companies I've interviewed with - Tech/equipment can be slow to arrive (has to be ordered in bulk apparently)

Pros

- Interesting projects with very capable people - Cross-functional working: tech is not siloed from business - An unusually genuine commitment to improving customer outcomes - Ample opportunities to grow in your career - if you're willing to ask for them - Relaxed and friendly office culture (certainly no face time culture)

Cons

- Although opportunities to develop are there, don't expect them always to be handed to you. You need to feel comfortable advocating for your own career because it won't necessarily happen automatically - Over the last year, management has done a good job of weathering some of the typical growing pains of a scale-up, and is mostly reaping the benefits of this investment in culture and people. However, processes,... risk management and compliance frequently take priority over innovation, and this looks set to continue as Zopa becomes a bank. If you're a pure innovator, you'll be frustrated by the roadblocks that will inevitably slow you - Zopa is not a hyper-growth scaler. Granted, it moves faster than incumbents and takes carefully measured risks. But the vision is not one of world domination in the next three years, it's of considered entry into markets where Zopa sees unique competitive advantage. As such, the vision for the future is not as exciting as your Monzo's and Revolut's - but it's potentially more realistic

Advice to Management

Your efforts to turn culture from implicit to explicit are paying off, and the future is looking bright. Keep that customer focus at the heart of the decision-making process, particularly as you make tough decisions to balance compliance and risk management with innovation