Does Zuma Restaurant pay their employees well?

According to anonymously submitted Glassdoor reviews, Zuma Restaurant employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Zuma Restaurant. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Zuma Restaurant?

64% of Zuma Restaurant employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zuma Restaurant 2.7 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Zuma Restaurant?

Server (10) , Hostess (9) , Server/Waiter (9) , Bartender (7) , Manager (6) , Receptionist (6) , Sommelier (6) , Sushi Chef (4) , Chef De Partie (3) , Food Runner (3) , Host (3) , Line Cook (3) , Management Trainee (3) , Pastry Cook (3) , Restaurant Manager (3)

What are the pros of working at Zuma Restaurant according to real employee reviews?

"It's good money $15\hr shifts are 6.5 hrs and you won't get more than 25hrs a week EVER" ((in 6 reviews)); "Fun environment and a great staff" ((in 6 reviews)); "Decent pay, ability to relocate, busy/popular restaurants" ((in 5 reviews)); "Good benefits" ((in 4 reviews)); "Decent salary, provided accommodation in 10 min walking distance, helpful hr." ((in 3 reviews))

What are the cons of working at Zuma Restaurant according to real employee reviews?

"Management will also avoid problems with guests and make you try to handle it yourself" ((in 16 reviews)); "Long hours and dealt with Covid restrictions" ((in 13 reviews)); "Long hours no work life balance" ((in 4 reviews)); "manager in charge don’t care about their team" ((in 3 reviews))

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Zuma Restaurant

Zuma Restaurant Reviews

3.5

64% would recommend to a friend

(160 total reviews)

60% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.7

Culture and values

3.7

Career opportunities

3.4

Compensation and benefits

3.1

Senior management

2.7

Work/Life balance

Zuma Restaurant has an employee rating of 3.5 out of 5 stars, based on 160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zuma Restaurant employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

160 reviews

2.0

23 Jun 2016

great place for guests

Server

Recommend

CEO approval

Business outlook

Pros

high volume guests from all around the world but not for staff. As a server my sale was very good but money l did was ok. you must make extra tip otherwise you may make $10.00 per hour.

Cons

The worst work condition. limited meal for staff. so if you are last on the line you may end up no meal and management doesn't care! no hourly pay no overtime so they make you work as much as they need. 50hr min. a week. No breakdown your service charge so what ever is on your paycheck no question! no break room no laundry service. l worked 11 months and l seen over 100 ppl hired and gone so much turn over.

1.0

15 Oct 2014

Heartless people

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Probably the pay they offer.

Cons

They waste your time! They make you attend an open call, they make you feel awesome about yourself and basically tell you you got the job and they will call you so that you can meet the GM and they never call you. They did this to 7 of my friends who have wonderful experience in fine dining and they did it to me as well. Got our hopes up and never called us and then E-mailed us saying sorry they are sorry and cannot offer us a position. Heartless idiots.

1.0

23 May 2014

They owe me my last paycheck!!!

Floor manager

Recommend

CEO approval

Business outlook

Pros

Nothing is good about this job, because they will rip you off if they can.

Cons

I started working at Zuma Restauant in Miami, FL. on April 22nd 2014. I resigned on May 11, 2014. I had their training manuel and tshirt. I mailed them their items and have a receipt and proof that I mailed it to them and they said they didn't receive it. They are holding my last paycheck and will not give it to me and said thank you for my efforts. can you believe that. I emailed them a copy of the receipt. I want my last paycheck.

Viewing 1 - 3 of 160 Reviews

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