dusk Reviews

2.6

33% would recommend to a friend

(147 total reviews)

31% positive business outlook

dusk has an employee rating of 2.6 out of 5 stars, based on 147 company reviews on Glassdoor which indicates that most employees have an average working experience there. The dusk employee rating is 26% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

147 reviews
1.0
10 Sept 2023

Don’t Work Here

Recommend
CEO approval
Business outlook

Pros

The purported staff discount, which stands at a mere 30%, hardly seems worthwhile. It's advisable to exercise patience and wait for store-wide sales, where you can enjoy the same discount without enduring the challenges posed by upper management.

Cons

Dusk presents a work environment that prioritizes cost-cutting and profit margins over the well-being of its employees. While there are some pros, such as staff discounts and the absence of a strict uniform policy, the cons paint a bleak picture: 1. Management frequently imposes strict budget constraints on stores, even eliminating basic items like paper towels from the budget. If these necessities are required, employees must pay for them out of their own pockets. 2. Despite a focus on cost reduction, management allocates significant resources to expensive signage for discontinued products. 3. The company's disregard for environmental concerns is evident in its refusal to offer digital receipts, needlessly contributing to paper waste. 4. Dusk enforces a non-negotiable 15-minute pay deduction for employees who arrive even a second late to clock in. 5. Sales clerks are pressured to persuade customers into unnecessary purchases, creating uncomfortable situations for both employees and customers. 6. Dusk pays its workers only the minimum award wage and expects them to work unpaid overtime. 7. Management frequently compares stores and publicly shames underperforming ones in statewide emails. 8. Employee recognition and praise are scarce. 9. The tight closing procedures result in employees often working beyond their paid hours. 10. HR proves ineffective in addressing employee complaints, often failing to take action until multiple employees have already left the company due to ongoing issues. 11. Outdated point-of-sale systems create frustration among employees, with management unwilling to make necessary updates. 12. The company provides inaccurate data on key performance indicators, affecting how employees are perceived by head management. In summary, Dusk's practices and policies seem to prioritize profits at the expense of its employees, making it a challenging workplace for those seeking fair treatment and a positive work environment.

1.0
17 Jan 2024

Do not work at Dusk

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Literally zero pros, worst company I’ve worked for.

Cons

AWFUL management, extremely unprofessional and just horrible. So much power play and lack of respect for staff. Management would shout at staff in front of customers to embarrass us. Worst management I’ve ever experienced. Upselling is awful and extremely immoral. Management would pray on vulnerable customers to try and meet targets. Management would not take no for an answer and you would have to ask customers at least 5 times to try and get them to buy more products. Management would micro manage and take over if you didn’t upsell. Management would make customers feel extremely guilty for not falling for upsell. Huge pressure for targets. Really unprofessional and toxic work environment. HR is a joke and enables managers behaviours. Do not work for this company, they do not care about their employees at all, they are just money grabbers. If I could give 0 stars I would.

1.0
23 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Some lovely staff !!!! Nice coffee machine

Cons

I would highly discourage working here. I have been treated unfairly by managers in two instances. The first, I was 4 minutes late once due to bus strikes and then had a conversation with the new starters as I wanted them to feel welcomed - this was negatively commented on by management. However, when a colleague (also new to the company) was half an hour late to work, she was not reprimanded. The second, I was made to stay behind after a training session and told I reacted negatively to a comment made during training, and that I had a bad attitude. I spoke with the rest of the group in the training session who reacted the same as me and they said I did not appear to have a negative attitude. I feel the company is poorly run, with customers having to wait weeks for a response, and the office etiquette is questionable. There were instances of managers drinking alcohol during work hours, and people walking around barefoot. I would not recommend working here.

Viewing 1 - 3 of 147 Reviews

Glassdoor has 199 dusk reviews submitted anonymously by dusk employees. Read employee reviews and ratings on Glassdoor to decide if dusk is right for you.