edCount Reviews

3.1

39% would recommend to a friend

(19 total reviews)

Ellen Forte, Ph.D.

53% approve of CEO

34% positive business outlook

edCount has an employee rating of 3.1 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have a good working experience there. The edCount employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

19 reviews
2.0
22 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Smart, motivated colleagues. Relatively interesting projects. Lots of flexibility and the ability to telecommute. Decent compensation. If you're desperate for work, it's not so bad. But certainly don't leave your current job at a similar company to come here, especially if you're looking for stability.

Cons

The company operates in one of two modes. In the first mode, the company has taken on a project it is woefully ill-equipped to handle. Staff work to the bone to finish the project, putting in 60-70 hour work weeks, begging fruitlessly for extra help, and being constantly frustrated with their inability to create quality work in such a time crunch. In the second mode, the massive project is over and the company is overstaffed. Instead of being given the opportunity to build valuable skills, staff are tasked with inane and useless busy work until those who haven't already quit are let go. But don't think you're securely employed during mode one - staff are also frequently fired in the middle of heavy project work for minor mistakes or for some unspoken and never addressed reason. Because turnover is so high, employees spend lots of time relearning or reinventing institutional knowledge. Leadership is hopelessly confused about what motivates people. They flat out refuse to invest in their existing employees, instead pigeonholing them into the positions they believe they should be in and reminding them how dispensable they are. Very few employees are ever promoted. Management is 100% more likely to hire a random contractor off Craigslist with some questionable credential than to promote from within. Management is severely disconnected from the rest of the company, refusing to acknowledge problems and consistently turning a blind eye to feedback. Management responds to feedback, even feedback given by the overwhelming majority of staff, by insisting that employees have misread the situation and couldn't possibly understand the higher level "things" at work. Upper management has no vision. They have no idea how to be competitive in the field and seem actively resistant to updating their skill sets. Almost no one on staff has any hard skills and management seems weirdly bent on preventing anyone from getting any. Management is way more concerned with how people perceive them and their work than with the actual quality of the work.

2.0
23 Apr 2015

Harried Organization

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The project manager and team members were all dedicated to the end goals. It was interesting to work with translations and add projects to meet other cultural norms.

Cons

Lack of organization within the corporate structure - Constant shifting goals - the pressure on the employees seemed astronomical - Without fast hires of contractors, there is no way they could meet their deadlines.

1.0
29 Jan 2015

What we have here is a failure to communicate

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great coworkers, liberal use of new technology, ability to telecommute. Challenging, inspiring projects that could really make a difference for children if managed appropriately. Beautiful office space in a great location of shops and food. Shiny and appealing from the outside.

Cons

Where you begin is where you will end, regardless of what you are told in an interview. Biggest issue is upper management. Employees are replaceable, make false promises about promotions, and only look out for themselves rather than the larger team. Leadership lacks integrity and there is no shared vision. Don't fall for the 'review in 6 months for possibilities of promotion' spiel. That is an opportunity to critique your job performance and tell you how you aren't living up to standards. Regardless of how hard and how smart you work, your performance will be found lacking. Even experienced leaders will always question how they work under the current management.

Viewing 1 - 3 of 19 Reviews

Glassdoor has 19 edCount reviews submitted anonymously by edCount employees. Read employee reviews and ratings on Glassdoor to decide if edCount is right for you.