highlevel Reviews

3.8

71% would recommend to a friend

(230 total reviews)

Shaun Clark

88% approve of CEO

79% positive business outlook

highlevel has an employee rating of 3.8 out of 5 stars, based on 230 company reviews on Glassdoor which indicates that most employees have a good working experience there. The highlevel employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

230 reviews
1.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunities to build resilience

Cons

The company wants to be seen as a FAANG-level organization, but the reality is far from it. Core fundamentals like onboarding, documentation, stakeholder communication, and clear ownership are either weak or nonexistent. Career growth is largely an illusion. I joined with a defined path toward an APM role, only for that direction to disappear without transparency. Promotions have stalled, salary hikes are disappointing across the organization, and performance doesn't seem to matter. What's even more concerning is that managers have little to no influence over compensation decisions. The people who work closest with you and understand your impact don't have a meaningful say in your growth. That alone says a lot about how employees are valued. Instead of fixing broken processes or investing in the people who keep the company running, leadership seems focused on adding more leadership layers and organizing flashy retreats. Culture events don't make up for poor execution, weak leadership, or a lack of career progression.

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote. Good team outings, real luxury ones. Org doesnt skimp on spends for growth or engineering.

Cons

Incompetent leadership. I am not sure about other teams but I would recommend not to join the AI Team. The director is a literal manchild and keeps changing his direction. The AI vertical had changed its strategy 3-4 times in the time I was there. He has his favorites, if you are in them.. he'd fight the world for you. And you can do no harm, imagine getting fired because your manager lacks expertise and vision. Engineering Managers with 4-5 YOE having barely ever managed people is the norm here. Absolutely no place for empathy. Most people in eng teams are also very frustrated. But again nothing comes close to the abuse/sheer tomfoolery shown by the head of AI. He keeps getting inspired by by random ideas and is so prone to flattery, that everyone he likes is automatically smart and everyone who disagrees with him is his enemy. Micromanagement is his second nature.

Viewing 1 - 3 of 230 Reviews

Glassdoor has 240 highlevel reviews submitted anonymously by highlevel employees. Read employee reviews and ratings on Glassdoor to decide if highlevel is right for you.