itel Reviews

3.4

61% would recommend to a friend

(50 total reviews)
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Brian Matthews

82% approve of CEO

63% positive business outlook

itel has an employee rating of 3.4 out of 5 stars, based on 50 company reviews on Glassdoor which indicates that most employees have a good working experience there. The itel employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

50 reviews
5.0
6 Oct 2025

Data-Driven Culture Focused on Innovation and Impact

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

itel is a company built on expertise, data, and real impact in the property and casualty insurance space. The team is smart, collaborative, and committed to solving complex industry problems through technology and operational excellence. Leadership is accessible and open to feedback, and employees have the autonomy to create meaningful change.

Cons

A little disjointed in communication between other departments.

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itel Response
8mo
Thank you for taking the time to share your experience at itel. We’re thrilled to hear that you value our data-driven culture and the meaningful impact we’re striving to make in the industry. As a high-growth environment, our business is always changing yet it is fundamental that we stay true to our core values. Your recognition of our collaborative team, commitment to innovation, and open leadership means a lot to us. We also appreciate your feedback about interdepartmental communication. It’s an area we’re actively working on, and input like yours helps us identify where we can improve. Our goal is to ensure alignment across all teams so we can continue driving success—together. Thanks again for being a part of itel and for contributing to our mission!
5.0
3 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Great company culture. Fast-paced and industry leading organization, respected as an important part of the property insurance tech eco-system. Some of the best people in the industry.

Cons

There are multiple new stakeholders helping to steer the ship with any acquisition. The private equity side of things could make it a bumpy ride and tough test for the established culture.

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itel Response
10mo
Thank you for your thoughtful and generous review. We are truly grateful for your many years of dedication and contributions to itel. It is rewarding to hear that our people and culture left a lasting impression. We work hard to uphold our company’s values every day. We also appreciate your candid insight into the changes that come with growth and investment. As we navigate this next chapter, we remain committed to preserving the culture that makes itel unique. Listening to those who helped shape that culture, as you have rightly pointed out, is a critical part of that process. Wishing you continued success in all you do and thank you again for being part of our journey.
4.0
12 Jun 2025

Great people

Recommend
CEO approval
Business outlook

Pros

The folks at itel are wonderful to work with. They genuinely care about collaborating to meet their goals together.

Cons

They do not have all the technology and tools in place to do the work efficiently.

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itel Response
11mo
Thank you for taking the time to share your experience with itel! We're so glad to hear that you enjoyed working with our team in Jacksonville and felt supported by a collaborative and caring environment — that’s something we take great pride in. We also appreciate your feedback regarding technology and tools. Continuous improvement is a core part of our mission, and input like yours helps us identify areas where we can grow to better support our teams. Wishing you all the best in your future endeavors, and thank you again for being a valued part of the itel journey!
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Glassdoor has 51 itel reviews submitted anonymously by itel employees. Read employee reviews and ratings on Glassdoor to decide if itel is right for you.