lemlist Reviews

4.0

75% would recommend to a friend

(33 total reviews)

70% positive business outlook

lemlist has an employee rating of 4.0 out of 5 stars, based on 33 company reviews on Glassdoor which indicates that most employees have a good working experience there. The lemlist employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

33 reviews
1.0
8 Feb 2024

Would not recommend

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some people do genuinely enjoy this job - if you are the type to enjoy an adrenaline rush from a workplace with expectations and goals that are constantly changing and are comfortable with the mentality of "it's not just a job, it's a lifestyle," then you might be ok here. Personally, it put me in the worst mental state of my life, and I left before the end of my trial period.

Cons

Didn't love it. Here's why I left: - extremely high turnover of people quitting or being let go - Many people fired within weeks, or days, after they started - an unspoken policy to renew trial periods (expect a trial period that will last a total of 8 months) -employees put in positions they are not prepared for, with 0 support - told "it's ok to try and fail" then fired if you do indeed try then fail -'anonymous' surveys sent to gather honest opinions, then managers who will seek out and scold those who left negative feedback - A lack of clear expectations given for your role (in many cases you find out what the expectations were in the context of your not having met them) - Get generous vacation days, but receive tension if you ask for them -9+ hour workdays -Feedback on your work such as (and I quote): "WTF," or "NO"

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lemlist Response
2y
Hey I’m sorry you didn’t enjoy your time at lempire, and what you describe is very far from what is wished. Thus, this draws concerns and I'd be really curious to discuss actual examples to understand how your perception can be so far aways from what we are seeing internally, and even the feedbacks we have on eNPS surveys. Let me answer to some points Extremely high turnover: we had some turnover in early 2023, and we communicated transparently with everyone that we made hirings that didn't fully fit the culture we are trying to build. Since Q3 2023, our attrition has been very low and below market standards, so maybe you are referring to an earlier time Many people were fired within weeks: this is not the case as per our data. We have had 1 person leaving after 1 month and over 18 hires in the last 6 months. No other case of early departures Extended trial period: This is incorrect information. Over half of trial periods were validated before being renewed—sometimes even before the first renewal term. The policy is that we validate the trial periods when we have a strong conviction that the person is a fit for the job. Employee without support: this is more subjective to answer, but all our managers are trained with a full day of management training every month. We decided to invest in early talented people, and we train them with individual coaches and professional management coaches Fired for failing: I don’t know of any case where someone has been fired for a mistake. When we have to let go of people, there is always a prior written document with the list of improvement areas, and we never fire people for 1 mistake- I don’t think there would be anyone left in the company if that were the case Lack of clear expectations for a role: that can be the case that expectations vary over time for sure, as we are a very fast-moving company. We usually try to give scorecards. Sorry if it hasn’t been the case, it’s important not to hesitate to escalate this type of concern when they arise Holidays: I’m concerned you received requests during the holidays. I would be grateful if you could share examples because I think that’s an isolated practice or simply just a communication issue. Feedback on work: same as above- happy to discuss That being said, sorry again if you didn’t like your time at lempire. Don’t hesitate to reach out and provide examples; I haven't heard about this type of issue recently. Best Charles (COO)
1.0
6 Sept 2022

Avoid at all costs

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you work at lemlist you will gain a thorough understanding of how to harass you personal LinkedIn network to sell a cold email software which doesn’t even work

Cons

Horrible company culture. If you don’t stay until 10pm in the office you are not performing properly in their eyes. Rude management with no clue how to manage a team (Some managers as young as 21!!), let alone have a civilised human conversation. Constant fear culture and make sure to only whisper in the office because this is for some reason normal. This company thrives on passive aggression and once they randomly lay you off because they can’t afford you anymore, they will treat you like you never existed and scam you out of any financial support. Avoid at all costs.

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lemlist Response
3y
Hello there, We are very sorry you feel this way. We appreciate your feedback and we are working everyday to be better. We wish you nothing but the very best for the future, and hope you find the right place for you. Thank you for your review. With very best regards, lempire team
1.0
11 Mar 2024

Awful

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

the product used to be good

Cons

I am too tired from this company to even write every thing. I can tell you that the over positive reviews here are fake, don’t believe them. It is probably written by AI. Most managers are immature, unexperienced and selfish. I don’t know if they are genuinely meaning to be so bad or if it is just circumstances but please try to do better. Being new in this company is awful because there are strong inner circles and every body is too tired or sad to connect with you.

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lemlist Response
2y
Hey I'm sorry you didn't like your time at lempire. It seems like you feel like you have not been able to integrate well into the company. This is obviously a concern. It's surprising too, because we do personalized onboarding and monthly check-ins with HR & Managers with new joiners, and nothing like this came out To answer a couple of points: - Strong Inner Circle: We are very happy if some people have created strong bounds in the company. It's important to note that over 50% of employees have less than 12 months in the Company as we have grown headcount from 40 to 80 in a year. We are still hiring at a rather fast pace, and most people integrate well and tell us they are very happy with the warm welcome & integration. - People tired or sad to connect: This is ver surprising, too notably as we ask new joiners to contact people using lemlist to meet several people in the team. Plus we have bi-weekly events at the Paris office, that even remote workers can join as we pay travel on Company's money. I should mention that our employee NPS is +30 with an average score of 8.3/10 which doesn't well align with people being tired or align. Once again sorry if you have truly been part of lempire and didn't like it there, Don't hesitate to reach out to discuss this if you feel the need too, I'd love to better understand Charles COO
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Glassdoor has 77 lemlist reviews submitted anonymously by lemlist employees. Read employee reviews and ratings on Glassdoor to decide if lemlist is right for you.