Reviews by job title

7 reviews
4.0
11 Nov 2025

Great culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Values work life balance - Value community-style leadership - Very detailed Handbook that gets updated fairly regularly

Cons

- Things could be a little unclear when there's so much autonomy

4.0
2 Apr 2018

Wonderful culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team, benefits and work life balance. Team really values quality without sacrificing home life.

Cons

Since it’s a consultancy, we can sometimes have clients that don’t really want our opinion. This is a bit demoralizing but there’s not much that can be done about it. Most clients are really wonderful and value our feedback.

5.0
21 Dec 2024

Great Place to Work

Recommend
CEO approval
Business outlook

Pros

Can learn a lot from peers. They encourage you to grow. Very mindful of work life balance. Remote work

Cons

Nothing I can think of

5.0
2 Nov 2021
Recommend
CEO approval
Business outlook

Pros

A true people-first culture. Self autonomy and transparency are major values. Everyone has a voice in how the company operates. They aim to work with clients who want to build products that make a better world. Work life balance is good. Transitioning to fully remote.

Cons

Fully remote is not for everyone. Lots of recent changes to team structures and going fully remote so there’s still things being figured out.

2.0
11 Dec 2017
Recommend
CEO approval
Business outlook

Pros

I'd happily work with most of my coworkers here again. thoughtbot has built a great team of people. Compared to other agencies, the work/life balance and perks are great. Yearly company retreats in interesting cities (Denver, NYC...) A chance to work on a wide variety of projects in a wide variety of industries.

Cons

1. You will not grow here. The work gets repetitive for both developers and designers. You will always be spinning up the same Rails app, designing the same dashboards, using the same technology and tools in every project. There's no career growth, nor do the annual raises make up for lack of promotions. Salaries are not competitive. thoughtbot still focuses heavily on Rails, despite developers wanting to use other languages and modernize their skillset. The dev work is starting to feel dated. 2. The culture is on the decline. In the past few years, thoughtbot experienced rapid expansion, followed by offices being shut down, a wave of people quitting, and others getting fired. Company culture is ill-defined after so much turnover and uncertainty. Because thoughtbot is a distributed team, each office has a slightly different "culture" and it creates rifts in the company. They have not figured out how to make the company feel more cohesive. As time passes, these rifts become more obvious. thoughtbot presents itself as being an inclusive environment, but everyone they've fired has been an under-represented person in tech (women, people of color, etc) while upper management is entirely white men, as is the majority of the company. This pattern has not gone unnoticed and morale is especially low among these groups. thoughtbot expects developers and designers to handle sales, rather than hiring experienced salespeople. This has led to more and more bad projects, further frustrating developers and designers. This boredom and resentment only grows. 3. There's no direction. While thoughtbot prides itself on being transparent, it's unclear where the company's heading. How will offices and teams be supported after so much turnover? What steps will management take to improve the company culture? How will they ensure that people do keep growing, rather than stagnating?

avatar
thoughtbot Response
8y
Thank you for your comments. One of the challenges I've learned (and we're still learning) of having a transparent culture is that because you see the internals of lots of things it make it seem like there is a lack of direction. I and the rest of the leadership at thoughtbot can definitely do a better job communicating the bigger picture and direction. I’m sorry that we weren’t able to do that for you, and I hope we can do it better in the future. There was one point in your comment that I think is important to correct. While I believe in transparency, I also believe in having a humane environment where performance issues are not broadcast to the rest of the team. So we refrain from sharing widely when a teammate is having performance issues, why someone is fired, and how long we were working with them to improve performance issues. As such, you may not have full visibility into the people who have been let go and why. While we fortunately do not have to let many people go, and we work extensively with people who are having performance problems, over the years we have occasionally had to part ways with a team member who had performance issues. This has included people from a variety of backgrounds, including white men. Letting a teammate go is one of the hardest things I have to do, so I do not take it lightly. I remember each person whom we’ve had to part ways with. Having accurate representation of this is important to me and the team. Thank you again for all of your thoughts. -Chad
5.0
21 Feb 2019

Best company I've ever worked with

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

thoughtbot is made up of some of the most intelligent, respectful, supportive, funny, thoughtful, helpful people I've ever met. Employees here are encouraged to be their best selves, to use their best judgements and to work together to make their dream company. We value transparency, whether it's through our own business or while working on client engagements. Our company handbook is in GitHub, and if you want to change a policy, you are encouraged to create an issue or a PR to get the conversation started. We also value continuous improvement, and help each other reach our fullest potential–whether through PR reviews, pairing, talks, workshops, blog posts, etc. We also love sharing what we've learned with the community, and especially take pride in working alongside clients to help them realize new, sustainable ways of working. In terms of sustainability, we've floated the notion of thoughtbot being a lifestyle company. Employees here maintain a great work/life balance, and are offered excellent benefits and a generous vacation policy. This is first time I've been treated like a full person at work–someone who is recognized as having a life outside of work, and who is encouraged to find harmony between the two.

Cons

Employees have a lot of autonomy at thoughtbot. When I started, it was certainly more than I was used to. It's a learning experience–to manage your time and growth. We are also encouraged to bring our own tools and processes into client engagements; as long as it means we are setting the client and ourselves up for success. It's a very liberating approach, that's rooted in trust. We do a good job of outlining processes and giving guidance and advice where needed, but it's coupled with the occasional pinch and reminder that you can call the shots, and it's totally okay and encouraged.

4.0
12 Sept 2024
Recommend
CEO approval
Business outlook

Pros

- Amazing work life balance - Learn a lot through exposure to many different projects across industries - Encourages skill growth through dedicated investment days

Cons

- Pay can be higher

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