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Consilium UniCh.AI™ Bots: Conversational AI To Improve CX
Consilium UniAgent™ : The Gold Standard in Customer Engagement #CRM Connectors
Consilium UniCampaign : Improve Your Outbound Omnichannel Contact Strategy for Cisco Contact Centers
Consilium UniRSM : Real-Time Silent Monitoring and Whisper Coaching for Supervisors & Management
Consilium UniVCX™ Video and AI-Enabled UniChAI™ solution for Contact Centers
EDM: Consilium UniInsight Reporting and Analytics for Cisco Contact Centers
Founded in 2007 in Singapore, Consilium Software and our Uni™ digital customer engagement platform have helped over 1,000 companies in more than 110 countries connect their employees with customers. Our choice of cloud-based and on-premise software powers 3 billion-plus interactions each year, simplifying the management of voice, video and digital channels. Our solutions go beyond omni-channel to merge the contact center and CRM, creating fluid experiences with artificial intelligence (AI), bots and Robotic Process Automation (RPA). Consilium is led by practitioners who have differentiated customer experiences through every major cycle of evolution for 32 continuous years. We integrate experiences not just channels. https://consiliuminc.com
Consilium Launches UniCloud™ 7.0 with Rapid Provisioning of Cisco UC and Contact Centers
Consilium Debuts UniAgent 8.0 with Improved Digital Customer Experience and Cloud Compatibility
UniAgent Press Release
