Channel managers train channel partners and their staff, oversee account profiles, and monitor competitor activity. They perform these tasks while fostering communication with resellers and creating plans for growing market share. As part of the management team, they communicate channel activities and develop and maintain sales channels. They work with resellers, deliver presentations, manage accounts, monitor competition, and work to increase their company's market share.
Channel managers are responsible for creating and sustaining new sales and contrasting ends by establishing and keeping a good working rapport with resellers and various departments and dealing with channel programs. They communicate well with clients about products and offered services and possess knowledge in providing demonstrations. They work with promotion teams to increase sales through events and other activities and expand relationships with existing customers and clients. Channel managers need a minimum bachelor's degree in business or sales management.