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      Extendicare

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      How are the career development opportunities at Extendicare?

      Extendicare reviews

      Dedicated Teams, Disconnected Leadership

      Individual contributor
      Former employee
      Maple, ON
      Recommend
      CEO approval
      Business outlook

      Pros

      1. Resident Relationships Building strong connections with residents and their families. That kind of human-centered work is rewarding and meaningful—especially when you know you’re making someone’s life better. 2. Team Camaraderie (At the Ground Level) Among frontline staff—especially in recreation and PSW teams—there was genuine support, teamwork, and care. 3. Experience and Growth The workload was intense, but availability to gain a wide range of skills: admissions, crisis mediation, student supervision, interdisciplinary planning, and navigating challenging dynamics. 4. Opportunity to Advocate The direct contact with families and residents, giving lots of opportunities to advocate for others. 5. Program Exposure Involvement with student placements, staff orientation, IDCCs, and family meetings—experience that adds real depth to a professional profile.

      Cons

      1. Toxic Leadership Culture Favoritism and nepotism, exclusion, backdoor promotions, and inner circles defined the leadership model. It created a culture where hard work and integrity were punished instead of rewarded. 2. Lack of Recognition Despite taking on more than the role required, were often overlooked—left out of events, decisions, and acknowledgment. 3. Job Insecurity People were let go without transparency. There was no progressive discipline or clear performance management—just sudden removals that left others in fear of being next. 4. Burnout and Overload Often doing the job of two or three people, often without breaks, compensation, or formal support. That level of strain is unsustainable and harmful to a person's well-being. 5. Silencing and Undermining Raising concerns or advocating for residents and staff often led to pushback, cold treatment, or retaliation. Leadership prioritized compliance and control over collaboration and communication.

      avatar
      Extendicare Response
      now
      Hello, Thank you for taking the time to share such a detailed and thoughtful review. We’re glad to hear that you found meaning in your work with residents and experienced strong collaboration with your peers. It’s clear you brought dedication, compassion, and a high level of professionalism to your role, and we truly appreciate that. We are equally concerned by the challenges you’ve outlined. Your feedback around leadership culture, recognition, job security, and inclusion is important and will be shared with our senior team. We know that no team can thrive without trust, transparency, and respect—and your insight helps us understand where we need to improve. We’re committed to creating a more supportive and equitable work environment and continue to invest in leadership development, staff well-being, and collaboration across departments. If you are open to continuing this conversation, we welcome your perspective at Recruitment@Extendicare.com. Sincerely, Extendicare Team

      Work on getting better management staff for IT

      Service desk analyst
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from Home and pay

      Cons

      IT team level degraded a lot- no growth opportunities, hell lot of work and too much micromanagement no culture diversity Rude management

      avatar
      Extendicare Response
      now
      Hello, Thank you for your review and for your continued service over the past few years. We're glad to hear that flexible work options and compensation have been positives for you. We also want to acknowledge the concerns you’ve raised around leadership, workload, and team culture. This is valuable feedback. We recognize that strong, inclusive leadership and meaningful growth opportunities are essential to both individual and team success. We’re actively working to strengthen our management practices and reinforce a culture of respect, development and collaboration across all departments. If you’d like to share more about your experience, please connect with us at Recruitment@Extendicare.com. Sincerely, Extendicare Team

      Toxic and full of red flags

      Anonymous employee
      Current employee
      Markham, ON
      Recommend
      CEO approval
      Business outlook

      Pros

      Some colleagues are good, honest and one of the only reasons people stay.

      Cons

      This organization has one of the highest turnover rates I’ve ever seen, driven by a toxic workplace culture. Projects are often launched without clear goals, leading to wasted effort and frustration. Recognition for good work is nonexistent, while poor performers are promoted, creating a demoralizing environment. Many talented employees leave quickly, and morale among those who remain is low. If you’re looking for a place that values its people and invests in meaningful work, this is not it.

      1
      avatar
      Extendicare Response
      now
      Hello, Thank you for taking the time to share your experience. We’re sorry to hear about the concerns you’ve raised regarding workplace culture, communication, and recognition. Feedback like this is important, and we take it seriously — especially when it relates to morale, turnover, and how supported our teams feel. We understand how essential clear project goals, meaningful recognition, and fair development opportunities are in creating a positive work environment. Your comments help us identify areas where we need to do better and continue strengthening leadership support, communication, and consistency across the organization. If you’d like to share more about your experience, please connect with us at Recruitment@Extendicare.com. Sincerely, Extendicare Team

      Positive but Honest

      Senior recruiter
      Former employee
      Markham, ON
      Recommend
      CEO approval
      Business outlook

      Pros

      Extendicare offers a great office environment with a collaborative and team-oriented culture. It’s an excellent organization to learn, grow, and develop your career, especially at an early stage.

      Cons

      Fast paced and high workload environment. There is high turnover and structuring at the organization. Limited career progression in certain departments, corporate and frontline disconnect. Change Management and Bureaucracy - Extendicare being a large organization their decision-making can be slow due to multiple approval layers. Frequent process changes, compliance requirements, or policy updates can be frustrating or difficult to keep up with.

      avatar
      Extendicare Response
      now
      Hello, Thank you for taking the time to share your honest and detailed feedback. We’re pleased to hear that you found our office environment collaborative and supportive, and that your time with Extendicare offered opportunities for learning and growth. We also appreciate your constructive comments regarding workload, turnover, and communication between departments. We understand that working in a fast-paced, evolving environment can be challenging, and we continue to focus on improving career development opportunities, streamlining processes, and strengthening alignment between corporate and frontline teams. Your insights are valuable as we work to enhance both the employee and resident experience across the organization. If you’d like to share more about your experience, please connect with us at Recruitment@Extendicare.com. Sincerely, Extendicare Team

      Bad company environment

      Service desk
      Current employee
      Markham, ON
      Recommend
      CEO approval
      Business outlook

      Pros

      Have not found any benefits or career growth.

      Cons

      Managers are very rude. ..

      avatar
      Extendicare Response
      now
      Hello, Thank you for your feedback and for your contributions over the past several years. We’re sorry to hear about your concerns regarding management and your experience with career growth. At Extendicare, we strive to create a respectful and supportive work environment, and your feedback highlights areas where we need to improve. We’d like to learn more about your experience to address these concerns directly. Please don’t hesitate to contact us at careers@extendicare.com. Sincerely, Extendicare Team

      Good company to start your career at

      Coordinator
      Former employee
      Markham, ON
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid work model with flexibility

      Cons

      Slow career growth Frequent management changes

      avatar
      Extendicare Response
      now
      Hello, Thank you for your review and for your contributions over several years with Extendicare. We’re pleased to hear you found value in our hybrid work model and the flexibility it provides — work-life balance is an important priority for us. We also appreciate your feedback on career growth and management transitions. These are areas we continue to focus on, with efforts to strengthen leadership stability and create more development opportunities for our teams. If you’d like to share more about your experience, please connect with us at Recruitment@Extendicare.com. Sincerely, Extendicare Team

      Redevelopment Analysis - Full Development Life Cycle

      Design analyst
      Current employee
      Toronto, ON
      Recommend
      CEO approval
      Business outlook

      Pros

      Job Security Competitive Pay Interesting / Involved work Familial Team / Work Environment Prioritized Industry

      Cons

      Bonus allocated only towards Managerial level staff. Unspecified Growth Opportunities - You come in, you do your job, get a yearly inflation bonus - Not a place nor organization for young professionals looking to climb the corporate ladder in short succession.

      avatar
      Extendicare Response
      now
      Hello, Thank you for taking the time to share such a thoughtful and balanced review. We appreciate your continued commitment over the past several years and are pleased to hear that you value the job security, competitive pay, and the collaborative, team-oriented environment within the redevelopment and design function. It’s also great to know that you find the work engaging and meaningful within a prioritized industry. We also appreciate your candid feedback regarding growth clarity and bonus allocation. Clear career pathways and transparent performance metrics are important to employee engagement, particularly for those looking to advance their careers. Your suggestion around broader recognition and incentive opportunities for non-managerial team members is valuable and helps inform ongoing conversations about development and reward programs. Thank you again for your contributions and for sharing constructive advice. Feedback like yours helps us continue to improve the employee experience. Sincerely, Extendicare Team

      Help people live better at Extendicare

      Senior manager
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      lots of opportunities, and lots of fun. The company is moving towards right direction - using technology to improve communications and service innovation. Colleagues are helpful and very knowledgeable.

      Cons

      Fast moving environment, and evolving - connecting the dots is a good skill to bring in, along with proactiveness to keep up with changes, and pivot to add value.

      Excellent

      Housekeeping aide
      Current employee
      Selkirk, MB
      Recommend
      CEO approval
      Business outlook

      Pros

      Supporting staff, well behavior, good payment

      Cons

      No progress, and personal growth

      Dedicated Teams, Disconnected Leadership

      Individual contributor
      Former employee
      Maple, ON
      Recommend
      CEO approval
      Business outlook

      Pros

      1. Resident Relationships Building strong connections with residents and their families. That kind of human-centered work is rewarding and meaningful—especially when you know you’re making someone’s life better. 2. Team Camaraderie (At the Ground Level) Among frontline staff—especially in recreation and PSW teams—there was genuine support, teamwork, and care. 3. Experience and Growth The workload was intense, but availability to gain a wide range of skills: admissions, crisis mediation, student supervision, interdisciplinary planning, and navigating challenging dynamics. 4. Opportunity to Advocate The direct contact with families and residents, giving lots of opportunities to advocate for others. 5. Program Exposure Involvement with student placements, staff orientation, IDCCs, and family meetings—experience that adds real depth to a professional profile.

      Cons

      1. Toxic Leadership Culture Favoritism and nepotism, exclusion, backdoor promotions, and inner circles defined the leadership model. It created a culture where hard work and integrity were punished instead of rewarded. 2. Lack of Recognition Despite taking on more than the role required, were often overlooked—left out of events, decisions, and acknowledgment. 3. Job Insecurity People were let go without transparency. There was no progressive discipline or clear performance management—just sudden removals that left others in fear of being next. 4. Burnout and Overload Often doing the job of two or three people, often without breaks, compensation, or formal support. That level of strain is unsustainable and harmful to a person's well-being. 5. Silencing and Undermining Raising concerns or advocating for residents and staff often led to pushback, cold treatment, or retaliation. Leadership prioritized compliance and control over collaboration and communication.

      avatar
      Extendicare Response
      now
      Hello, Thank you for taking the time to share such a detailed and thoughtful review. We’re glad to hear that you found meaning in your work with residents and experienced strong collaboration with your peers. It’s clear you brought dedication, compassion, and a high level of professionalism to your role, and we truly appreciate that. We are equally concerned by the challenges you’ve outlined. Your feedback around leadership culture, recognition, job security, and inclusion is important and will be shared with our senior team. We know that no team can thrive without trust, transparency, and respect—and your insight helps us understand where we need to improve. We’re committed to creating a more supportive and equitable work environment and continue to invest in leadership development, staff well-being, and collaboration across departments. If you are open to continuing this conversation, we welcome your perspective at Recruitment@Extendicare.com. Sincerely, Extendicare Team