What is the company culture like at LifeLabs Learning?

LifeLabs attracts a certain type of people who tend to be categorized as smart, funny, kind, genuinely curious, life-long learners, ambitious, high achieving, and who want to make a real positive difference in the world. It's great to work with people who you want to be friends with, and people who inspire you to do better and be better. The culture is different than any other org I've worked for -- LifeLabs wants work to be a place that you want to be apart of it. It's a hard working culture, but the flexibility in hours, vacation/time off, and ability to work from anywhere is such a huge benefit!

Consultants have too many clients, and not enough time in a day. There is the expectation to do more with less. They still have a scrappy "startup" culture, and lack some basic systems that would help set people up for success. There are limitations on career mobility because it's a relatively small org with fewer options for growth.

I've been at LifeLabs for several years, and I have loved the autonomy, commitment to values (not just words here), amazing people (smart and funny and kind - what more could you want?), and growth and learning opportunities I've found at LifeLabs. There's a lot of room for people to make stuff happen - and on the Sales team specifically, self-motivated, driven, and #AlwaysBeLearning-oriented folks are appreciated! I'm also excited about some of the recent investments we've made in bringing in tech that will help people do their jobs (Gong, outside sales training, etc.) While we have a lot of internal expertise, it's making it a lot easier for us to be effective when we can utilize best-in-class tech and learning!

Less of a con and just more two things to be aware of: 1) Change is a constant here. Even though LifeLabs has been around for more than 10 years, it operates as a startup in many ways. New systems and processes are coming often, so needing to do things the same way all the time doesn't really fly here. 2) Not every role at LifeLabs is designed to be a "lifetime role." The upside of a great culture is retention - people want to stay! The downside is that sometimes roles don't shift to continue responding to the evolving needs of individuals - LifeLabs is a place where you can be happy for years (like I have), but the two majority roles we have (sales and facilitation) don't see a ton of role evolution, so being willing to accept that is important to overall satisfaction.

The workforce contains a ton of thoughtful, friendly, and interesting individuals. Many of them will push you to be the best version of yourself not through competition or threats but through an invitation to continue to meet them at their level. It's a major strength for the organization that most people lean into on a 1-1 level. The mission of the organization can still hold a lot of meaning as what is taught aligns with the values the organization expresses. When the organization allows itself to, the play and the joy that creeps into the work is a huge boon to the workforce.

Revenue headwinds remain a real challenge for the organization. This has resulted in a shift of focus to bottom line needs over employee health. Many positions have seen a lot of turnover, some voluntary and some involuntary suggesting a culture shift that people aren't bought in on and a future that isn't very well defined. While what got us here won't necessarily get us there, I'm not sure people are being aware of what is really getting left behind.

First and foremost, the content taught at LifeLabs works! I have witnessed time and time again, managers and teams transformed when they begin to apply the skills that we teach. Likewise, I have seen my own growth and development over the time I have worked here as I have taught and used the skills. While the company experienced a major setback in 2022, things have gotten much better since then. There is a commitment to staying aligned to our values and growing in a sustainable way. The people are amazing, and just about everyone goes out of their way to make sure that the culture stays as healthy and vibrant as it has always been. This is by far the best place ive ever worked. Is it perfect? Nope. But I’m quite happy here.

some departments are stretched very thin as we grow and innovate.

LifeLabs attracts a certain type of people who tend to be categorized as smart, funny, kind, genuinely curious, life-long learners, ambitious, high achieving, and who want to make a real positive difference in the world. It's great to work with people who you want to be friends with, and people who inspire you to do better and be better. The culture is different than any other org I've worked for -- LifeLabs wants work to be a place that you want to be apart of it. It's a hard working culture, but the flexibility in hours, vacation/time off, and ability to work from anywhere is such a huge benefit!

Consultants have too many clients, and not enough time in a day. There is the expectation to do more with less. They still have a scrappy "startup" culture, and lack some basic systems that would help set people up for success. There are limitations on career mobility because it's a relatively small org with fewer options for growth.

- Our values and our content continue to shine through and keep us unified as a team - The people (on an individual level) are kind, smart, playful, and the best group of people I’ve had the privilege of calling “coworkers” - Our clients are wonderful, and we get to work with so many of the best companies and their teams. This means we get to learn and grow with a lot of talented people on a consistent basis

I’m writing this with the framing of: “What review would I provide a friend who wants to work at LifeLabs?” At the moment, I would describe the company as a “zombie”. Things continue running, but the major engines keeping morale and engagement up are being dragged down by a lot of challenges the team is facing. - Despite what some other reviews are claiming, work-life balance is no longer a guarantee, especially in client facing teams. The only teams who don’t work dark hours are internal teams or facilitators - Change management is critically lacking and has made it really difficult to stay engaged. A lot of talented and wonderful teammates have left as a result of poor execution and leadership from all teams - There’s a lack of accountability for performance from the “leadership” team. Success metrics for folks who lead teams are meaningless as nothing is done to enforce them, especially the metrics around team engagement - We keep thinking everything will be fixed with our “platform”, yet time and time again this has not worked and the end product is functionally lacking what we needed

The people who work at LifeLabs are great, and the workshops genuinely help a lot of people at different organizations.

LifeLabs is the most dysfunctional company that I've ever worked for. Leadership has taken what used to an open, unique company culture and transformed it into a secretive, backstabbing and closed minded organization without any increase in performance. Sales and Marketing leadership have no idea how to get the company back on track and they spend their time flailing around jumping from one short term solution to another. The comp structure doesn't make any sense, and you won't make commission as a salesperson no matter how well you do.

Unique, caring, and transparent culture with an inspiring mission.

Has been a bit unstable for the past few years, with multiple RIFs and changes on leadership team. I also feel like the leadership team has been operating with blinders on for some time now, doubling down on their growth “strategy” while ignoring the signs that it’s not working. I would still recommend them to a friend as a place to work, depending on the role they were considering and what their career goals are. If Glassdoor gave me the option to give a “recommend to a friend” score on a scale of one to five, I might give LifeLabs a (cautious) 3 at this point.

From the moment I joined LifeLabs Learning, I was embraced by my team. The support I’ve received, both personally and professionally, has been amazing. My manager consistently ensures that my goals and needs are met, offering encouragement and flexibility when needed. The work culture here is truly person-centered and intentional, fostering an environment where everyone feels valued. My coworkers are some of the most intelligent, fun, and diverse people I’ve ever had the pleasure of working with. They bring unique perspectives to the table, and it's inspiring to collaborate with them daily. The best part? The skills we teach actually work! Not only do they help teams improve professionally, but they also help us all grow as individuals. LifeLabs Learning is a place where you can thrive, and I’m proud to be part of a company that invests so much in its people and clients alike!

Like many startups, we’ve faced financial challenges during this time of economic tension. This requires us to be highly resilient and adaptable to changes within the organization. Frequent change can be tough to navigate, but leadership is upfront about it and consistently provides encouragement, support, and transparency. While it can be challenging, it's clear that we're all in this together, working toward the same goals.

lots of communication and a rah-rah-rah culture. emphasis on learning but also an emphasis on org growth.

growth felt confusing. lots of org change. lots of people turnover