What is the hiring process like at New York Life?

You are doing meaningful work and people do need life insurance.

They may say in the hiring process that it is your business and you can operate your business accordingly. That is not the case. It is very one size fits all with little to no flexibility. I accepted the job with the idea in mind that I have my own little business under New York Life and I can run that business my way and have the flexibility to try things and maybe at times fail.

No Pros whatsoever. I am convinced that although posing as having high standards and a quality product this company couldn't care less about anything but profits, lining the executive pockets at any cost.

My experience during the onboarding process was profoundly disappointing due to unethical and manipulative practices by S.N., who blatantly misrepresented the role and ignored my explicit concerns about transparency. This approach is not only unethical but also deeply damaging to NYL’s reputation and trustworthiness. I urge NYL to investigate such practices within its recruiting teams. Additionally, I was alarmed by the outdated and inefficient technology systems, particularly regarding the insurance license testing platform. The system's antiquated design forced me to disable standard security protocols—a highly concerning requirement for a company that claims to prioritize privacy and security. When a technical issue caused my test to fail prematurely, the testing provider's customer service was dismissive and refused to offer a resolution, further compounding my frustration. While this may be a third-party issue, it reflects poorly on NYL’s brand. Furthermore, I strongly recommend NYL reevaluate its compensation and support structures. Based on my experience and extensive research, the company does not provide competitive pay or adequate lead support, especially for new agents. This creates an unsustainable environment for employees, particularly those trying to establish themselves in the field. These systemic issues are concerning, particularly given the revenue NYL generates and the standards its leadership should uphold. I hope you will take this feedback seriously and make meaningful improvements to protect the integrity of your brand and the well-being of your employees. I am more than willing to discuss this further if it would be helpful.

Great support from paid service staff. Self made schedule with weekly training. Positive work environment!!

Success is not garenteed. Where you live is a big factor. Up front costs that are not layed out in hiring process, i.e. parking and travel costs to main office, money spent on appointments. Interruptions to work flow can seriously impact success, make sure there are no Family obligations or major on going events when starting out..

Great atmosphere to work with talented individuals

Not very transparent during hiring process

There is a ton of training and assistance in getting your financial practice off the ground. The training allowance subsidy that is provided is a great way to earn a base salary while maintaining an uncapped earning potential in the insurance/financial industry.

There is no guaranteed base pay. The reason the headline says "pseudo-MLM business model" is because the interview process is designed to "cast a wide net". If you don't have any glaring issues or a felony on your criminal record, you can secure a position. This devalues the legitimacy of the role itself in my opinion.

I’ve met great people. Training process was thorough and I felt prepared going in to the job

High caseload can be stressful but they do value us as people and understand we need breaks

Good sales Training and team enviornment

Bait and switch recruitment, High promise, under-deliver how job will be. Pushing products to get people to roll over retirement savings to buy high priced life insurance. $100 per month for parking at Glendale location. No benefits or payroll deductions unless you can meet high sales standards. High pressure to sell to family an friends, then join business groups.

After starting at NYLGBS four years ago, I made my way through 3 managers. The third manager, and my current manager, CHANGED EVERYTHING. I get dedicated time every week to discuss claims and concerns. I can reach out anytime for guidance and support. And while claims are complicated and can be very frustrating, the support has been phenomenal. I pray NYL holds on to this manager and that the company culture embraces how they treat their team. The raises/bonuses are good and are performance based which is awesome. PTO-Summer Fridays are really nice offering a few extra paid hours off every other Friday in the summer. Work from home! Good benefits! They give the day after Thanksgiving off and often let employees leave early the day before a holiday.

Burn out is inevitable. NYL should consider updating their PTO. I have one more year to go to get a third week of vacation time. I often find needing to spread time off out, taking a day here and there to avoid mental burnout. The job is not easy, claims are complicated, and it’s often difficult to find procedural processes. This can be frustrating. Promotions repeatedly give to those who do not keep claims up to date. Resulting is poor claims management and adding stress to whoever gets their claims when they get promoted.

The hours are good. No one pressures you for overtime.

This company is misleading. They hire contract employees as a “trail” basis with no intentions of hiring them permanently.

*Good training environment *Unlimited Income Potential *Improved Personal and Professional Growth *Set your own hours *You MUST be self motivated and disciplined well beyond the average *You MUST be willing to put in an enormous amount of time and effort up front *NYL does have some of the best policy rates and options for clients (even if you have to pursue 3rd party options) *NYL is a good introduction to the industry due to the robust training regiment *If you are able to make it work, there are countless positions and opportunities to grow into

*100% commission *Complicated Commission Process (Difficult to understand debits/credits and other fees that are constantly cycling through your payment ledger) *Chargebacks occur if policies cancel within 1 year *Continual reasons to "invest" out of pocket for every state license, license renewals, Guaranteed issue life insurance, office rental fee's... alot of expenses that add up over time which can be difficult when your commissions are down... many of which you don't know about when you sign the contract) *Being in negative commission not only means no $ for you, but you will can end up "owing" the company and working sales to get out of the negative... *Getting the average person to commit to purchasing policies can take weeks or months. *Young people are easy to be approved for insurance policies but rarely are interested in the monthly policy cost *Older people are ready to purchase, but rarely get approved without increased policy costs which can cause a sale to be lost after months of working with the client *Market often feels saturated with other agents *You have to pitch sales to friends and family as your "personal market" *It can take a year or longer to earn a "real" income *Don't trust anyone on the "team" and don't overshare... working in 100% commission will absolutely reveal who people truly are in a work environment *You generate 99.9% of your own leads