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SHI International

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SHI International

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SHI International FAQ

Have questions about working at SHI International? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at SHI International.

All answers shown come directly from SHI International Reviews and are not edited or altered.

54 English questions out of 54

13 July 2020

Does SHI International offer massages?

Pros

Free meals, the commission at the time was good, great way to be introduced to the tech field.

Cons

Lots of corporate politics. Must brown nose to advance. If you speak your mind, expect to be let go. Individualism isn't valued. Some metrics are not valuable, such as 50 dials a day into a limited number of accounts. Quantity over quality- which just leads to call padding.

Free meals, the commission at the time was good, great way to be introduced to the tech field.

13 July 2020

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2 May 2022

Does SHI International offer dental insurance?

Pros

Benefits for Health and Dental are great Monday through Friday Job Overtime allowed with permission but not required

Cons

Management is always watching through the cameras to see if your working Favoritism is heavily noticeable in the Department Depending on the location, you feel like its a prison with no sight of windows. (Sometimes I would go in the building before dusk and leave at night because of the less windows in the building)

Advice to Management

Trust can go long ways if the employee doesn't make mistakes and no need to micromanage.

Benefits for Health and Dental are great

2 May 2022

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24 August 2021

Does SHI International offer parental leave?

Pros

If you’re right out of college, SHI is not a bad place to start your career. You’ll get quick experience that can help boost your next opportunity.

Cons

I would not recommend anyone with more than 1-2 years professional experience to apply or accept a role as an Inside Sales Account Manager in the Austin office. The role itself is really a punching bag for customers and for the field sellers. Our attrition rates are awful right now, and as I’m writing this review I’ve heard of 2 people who have put in their notice this week. The company is losing tenured ISAMs at an alarming rate, which is being seemingly ignored by senior leadership. In this role, a seller is expected to work twice as hard as their field counterpart for 1/10th of the pay. Year over year, there has been a deliberate decrease to the commission rate of inside sellers. So if you do accept a role here, be prepared to have less earning potential the longer you stick around. I would be remiss to not mention benefits as well. In a booming city like Austin, SHI’s benefits feel archaic. They offer bare minimum health/dental/vision and that’s really it. There is no parental leave policy in place, no flexibility in your work, and SHI doesn’t spend a dime on extra perks (you’ll notice all “perks” are paid for by sponsors).

Advice to Management

Work on transparency as it relates to the elephant in the room. We want to know that leadership is taking the attrition seriously rather than sweeping it under the rug. Take a hard look at the implications of forcing a RTO strategy on Austin employees - is the “culture” really worth unhappy and unheard employees?

There is no parental leave policy in place, no flexibility in your work, and SHI doesn’t spend a dime on extra perks (you’ll notice all “perks” are paid for by sponsors).

24 August 2021

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23 October 2021

Does SHI International offer a wellness program?

Pros

Good benefits, expensive unless you do the wellness program Pto is generous

Cons

Salary could be higher for living in Austin. Managers are constantly changing.

Good benefits, expensive unless you do the wellness program

23 October 2021

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3 November 2022

Does SHI International offer malpractice insurance?

Pros

Your coworkers will most likely be good people and your job will have security, decent insurance. You will get decent experience with tech/tech sales.

Cons

Pretty much everything. PTO and pay is not in line with the market (despite what HR will respond with here on Glassdoor). Systems, training and view on WFH policies are outdated, as well as the overall vision of the company. It has long been time for Thai and other execs at this company to retire and revamp the company, they are very much stuck in the past and don't wish to change here. The saddest part is that HR continually asks for feedback but does nothing with it when they receive it but host a webinar making vague references to things they might change every few months (but shockingly, nothing changes). No one usually leaves their department on these reviews because they are scared of leadership at SHI, because they are unapproachable and don't know how to take constructive criticism. If you're looking for a job, consider looking elsewhere or get your experience for a year and move on.

Advice to Management

Clearly something is wrong when the Glassdoor rating has been continually dropping for years and leadership has to ask individuals to write vague, positive reviews. It's time for major changes in leadership and a new approach from the top down, or the company will continue hemorrhaging talent.

Your coworkers will most likely be good people and your job will have security, decent insurance.

3 November 2022

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54 English questions out of 54

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