Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      UserTesting

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      UserTesting FAQs
      Related searches: UserTesting reviews | UserTesting jobs | UserTesting salaries | UserTesting benefits | UserTesting interviews
      About UserTestingUserTesting FAQsUserTesting question


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      What is the salary like at UserTesting?

      UserTesting reviews

      Great side gig

      Software tester
      Former freelancer
      Wichita, KS
      Recommend
      CEO approval
      Business outlook

      Pros

      Very flexible and offers reasonable pay for the amount of time working.

      Cons

      Test can be hard to get from time to time.

      Fast Paced Whiplash

      Global total rewards analyst
      Former employee
      Barcelona
      Recommend
      CEO approval
      Business outlook

      Pros

      Advantages of working at UserTesting was the salary was fair and a lot of true leaning happened. People are nice in that very corporate professional way. There was also a lot of modern tools at your disposal, though learning them is on you.

      Cons

      Even though I had been informed that the company needed major care after the acquisition last year, there was still a misunderstanding or misinformation of what was needed for the role. Also many roles have more than 1 person working at the similar level/ tasks that you can get support with. My specific role did not as well as minimal guidance on each counties countries needs. The whole time I was there was it was just figuring out what had to be done, laws that were involved, who needed to be spoken to, and how to implement actions. When things started to smooth out that is when the redundancy happened. When being made redundant I got the courtesy of an under 5 minute call where the manager told me the business made the decision that the position was going to be made redundant. The PBP took over and read out a legally approved script, asked if I had questions without any time to think or process. As soon as the meeting was over my computer was shut down and made into turned into a very expensive paper weight. All in all very high work expectations with minimal position support and no off boarding support.

      2

      Good place to work

      Software engineer
      Current employee
      Toronto, ON
      Recommend
      CEO approval
      Business outlook

      Pros

      I work completely remotely, the salary is competitive and the benefits are also good

      Cons

      They need to work on the promotion cycles

      Great

      Tester
      Current employee
      New York, NY
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay, tons of work.

      Cons

      Does not allow minimal use of vpn

      Friendly people but lots of change

      Anonymous employee
      Former employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice people to work with Good salary and benefits Can work fully remote

      Cons

      In a tricky moment with the recent merge of companies and multiple rounds of layoffs

      1

      Good starting point

      Surveyor
      Current employee
      San Francisco, CA
      Recommend
      CEO approval
      Business outlook

      Pros

      - Pay is good and so are benefits

      Cons

      - Work is strenuous but uplifting

      Success is coming, but some people spoil the journey

      Anonymous employee
      Former employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great office locations and great sense of ‘in it together’ between most people Good internal systems. We’re all on MacBooks and have good software Pay is good and benefits competitive (at least in the US) Lots of travel opportunity for a lot of us

      Cons

      CEO is good but not all the exec team have the same respect, one exec specifically. She has made some big changes which haven’t gone down well. In sales, we have little time for internal support teams but even less with the way some of them are run. CTO and CFO are both leaving at the same time. CFO was great by all accounts and well respected. His departure seems to be a vote against the res of the exec team. There’s often a lot of hiring of friends from the c-suite which has benefits but it’s happened too much and means that some people are so protected they can do whatever they want, morals aside. Some execs have fired their direct reports and hired only people they know so some of my colleagues can’t see progression. Finance is probably the only exception. It’s a company of change. It will be financially successful, but it would be nice to enjoy the journey with a leadership we can trust and support. It’s close but a few people spoil it and people know they will be cut for speaking out.

      Good company

      Senior software engineer
      Current employee
      Toronto, ON
      Recommend
      CEO approval
      Business outlook

      Pros

      Competitive salary, work/life balance, remote work

      Cons

      Layoffs, lack of clarity from leadership

      2

      Good

      Tester
      Former freelancer
      Recommend
      CEO approval
      Business outlook

      Pros

      It had a decent pay

      Cons

      Getting tests is very competitive

      Was ok

      Customer success manager (csm)
      Former employee
      Mountain View, CA
      Recommend
      CEO approval
      Business outlook

      Pros

      Was growing, good people and

      Cons

      pay wasn't as competitive, as expected