I applied online. The process took 3 weeks. I interviewed at ADT (Aurora, CO) in Dec 2016
Interview
First, I did the typical typing test. Then I was taken upstairs with one other candidate and we both watched a video about the companies history. Last we were individually interviewed. I considered it a very relaxed, but organized interviewing process.
Interview questions [1]
Question 1
Are you capable of operating up to 30 programs to help our customers?
I applied online. The process took 2 weeks. I interviewed at ADT (Jacksonville, FL) in Feb 2017
Interview
I was called about a week after applying for a very long phone interview. I was asked to do an in person interview about a week later. It was very short and sweet. Make sure to accentuate your qualities and if you don't have call center experience, tell them how your previous experience has prepared you for this. I was offered the job a few hours after i interviewing. Very professional and nice; made me feel at ease.
Interview questions [1]
Question 1
During an evaluation in a previous job, what was the positive abd negative feedback you received?
I applied online. The process took 6 days. I interviewed at ADT (Aurora, CO) in Dec 2016
Interview
First there was a standard typing test, which went smoothly. Then another candidate and I were escorted to an area where we watched videos and learned more about the company. Then we did one on one interviews with standard call center questions.